Lloyd's Automotive

As a long-time customer, today I had another pleasant experience at Lloyd's Automotive. Jim, Nick, and Nick are all extremely knowledgeable and delightful to their customers. And, it goes without saying that Dan Burns is not only a wonderful advisor on his WCCO Saturday morning radio show, but he also has time to stop and say hello to his customers when they stop by the shop! It is evident that Lloyd's employees have outstanding qualifications and exceptional interpersonal skills. more

Lloyd's is my go-to repair shop if I have any issues with my vehicle. As a woman it's always an intimidating experience when you have something go wrong with your car. The awesome technicians at Lloyd's have always treated me with the upmost respect over the last 3 years that I've been going to them. Their prices are fair and my repairs have always been done super fast. I won't go anywhere else for my repairs! more

I am a former New Car Dealer. I have a very good understanding of, and appreciate Good Service, and that is what I got as a 1st time client of Lloyd?s. I had a fuel pump go out in my Chevrolet Suburban, I was not completely sure that that was the problem as I was able to limp the vehicle into the lot over the weekend. After a call Monday morning they did a through diagnosis and determined that the fuel pump was indeed the issue. They gave me a price, I did some checking and found it to be very fair, called them back ok?d the repair and was given a finish time. When I arrived to pick up the truck, the final bill was a little lower. I did a little checking later and found that the way they determined that the problem was actually the electrical system in the fuel pump showed true professionalism, I was told most tech?s would not have picked up the actual issue. I have and will recommend Lloyd?s to my friends in the Twin Cities more

It's been several years since this incident, but I think it's worth sharing as something to consider before bringing your car to Lloyd's or any other mechanic shop. My partner was a long-time Lloyd's customer relying on them for everything auto related. She understood she was paying a premium for their services (they are more expensive than many other shops), but continued to bring her car there because she felt well treated and was generally pleased with the work. During her 100K tune-up they came to her with what is the most bizarre thing I've ever heard from a mechanic. The check up went fine, but when she went to pick up the car she was told that she should replace all the wiring in her car. The total cost to do so would be about $1,200. She called me after she left the shop and I couldn't believe what she told. I thought she must have misunderstood them and asked her to call the shop again to confirm what they were asking her to do. She did, and they said she should replace all the wiring on her 10 year old car as it wears out over time. I'm sure it does eventually, but come on now. After we discussed it some more, and I had her speak with one of my auto enthusiast/amateur mechanic friends she was thankfully dissuaded from doing the work. It was the last time she brought her car to Lloyd's for any kind of work. Six years later and guess what? Still no problems with any of the electrical components. more

I've been a Lloyd's customer for over 2 years now. Not only do they do excellent work, it is done swiftly, honestly, and professionally. Most recently I had a flat tire (thankfully not too far away) and called Lloyd's right away. They arranged for a tow which came in five minutes. As soon as I arrived they pulled it in the garage. Less than an hour from when I originally called the tire was patched and I was on my way again. I know I can always rely on them for fast service and be treated with respect. You can hardly put a price on that these days! Awesome work guys! more

What a delight to find an auto repair company with friendly and helpful staff who go out of their way to assure you are not unduly inconvenienced by a car that needs repair. Pros: Friendly, Customer oriented, knowledgable more