Lithia Ford

I came into your dealership today and had the pleasure of talking to Art who then introduced me to Vinny Sinatra who took care of my Sirius XM problems on my Ford Fusion. It all started on Friday when my panel on the Fusion said my subscription had run out, and the Sirius went into a preview mode. I texted Art and he said he would have someone call me right away. That person was Vinny Sinatra who said to come into the dealership at 1:30PM and he would help me. Within 15 minutes after opening my hood and taking a cable off the battery, we sat in the car and rebooted the system. Within 4 minutes it was up and running. He then went through the system with me with regards to the Bluetooth, freehand demo, the buttons on the steering wheel and making sure I was comfortable with the system. I then went up and spoke with Art regarding my lease that will be coming up next February the 2016 and I told him to start looking for my new auto, and let me know when I should return the leased fusion. It was a very informative conversation and am looking forward to working with him again in the future. more

Everyone at Lithia Ford was so incredibility amazing and helpful. As a first time buyer I was super nervous and didn't know what to expect. Cal was the nicest person I have every meet and lead me in the right direction. He lead me to Stephen Ash who made my whole deal so exciting and fun! His positive "we are going to get this done for you" attitude made my day! Also explaining the whole process to me really gave me piece of mind. I am very grateful and happy that he was the one to help me. Than when I was taking back to financing Zach was just as incredible! He talked me through everything, explained all the forms and what I needed to do. He was super friendly and easy to talk to which helped my nerves over the whole process. Over all I can't say anything bad about the awesome staff at Lithia Ford. They even let my Dog Laila be with me since I was trying to find a car to fit her as well :). The front receptionist always had a smile and greeted me with a friendly hello and welcome. All the associates out in the parking lot helped me in getting a parking space when I first arrived. Everyone opened the door for my mother and I. Which I found extremely professional and kind. At the end of the day I had my best first time experience buying my New Ford Escape and Laila is loving her new backseat as well :). I love my car and if I ever needed to buy another car I would not go anywhere else. You guys totally rock! more

Matthew "Matt" Powell made everything a great and pleasant experience at Lithia Ford of Fresno.You don't have to meet everyone at the dealership before you end up with your car keys in hand either! I'm truthfully very hard to impress, but I will definitely recommend Matt to anyone wanting a great deal for a new car. more

I recently received a recall otice on my Ford Freestar, so I called my local dealer Lithia Ford. I must say, I have never been treated so kindly by a Service Manager. Jason was the greatest! Very personable and professional. They got my recalled work done in the amount of time they said and then got some other things fixed too. Keep up the good work! more