I have been a client of Bob Tabor for over ten years. I purchased my first home this year and needed an estimate of taxes owed for next year. I also needed an estimate of what my new payroll tax withholding should be. I faxed Bob all the necessary paperwork back in September - he promised me numerous times that he would get back to me within a few days - now he won't even return my phone calls or e-mails. As a result, I have been unable to do my financial planning for next year and I now have to start from scratch with another tax adviser. This is just plain rude - anybody in business (especially a PARTNER in an accounting firm) should have the common courtesy of letting a client go with some sort of explanation, especially a long-term client. I never blew off paying the hefty bills I received after getting my taxes done! This tax firm prides itself on having ""the unique gift of putting ourselves in the other person's shoes"".....unfortunately that gift doesn't include returning phone calls.
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