\r
Quality Poor to fair\r
After the unexpected passing of my 19 year old nephew, I went in to discuss with them the options of services. A wonderfully nice young woman named Avery (I believe) helped me. We decided that a cremation and a visitation would be best. I left to discuss things with my sister (his mother) and told them we would be in contact. After doing some searching, my father found that the Cremation Society of Ks, & Mo would do the same thing for half the price. We made those arrangements and I called to let Langsford know that we were have the cremation done somewhere else, but would love to have the services there. The man told me that the price would then be higher than what was quoted just 2 days pryer. When I asked why he was extremely rude and said quote "" When we do work with a customer and make arrangements with them, then don't here for them for days. Just to find out we are not good enough for them, but they wanna USE us for a place to go.... then things change"" I was nearly speechless. When I gathered myself and explained that money was a huge factor and we had to go with what was affordable. But that we still liked them for the services. He told me "" maybe you should just find something that you CAN afford. Shocked again I said "" so you would rather have none of my money than some of my money?"" His reply was snarky and simply, ""Im just trying to help you out"" I commented that perhaps he possible forgot what line of work he was in and that doing this occupation has made him heartless and callus to the situation at hand. My advise...... DO NOT BOTHER! It's not worth the money to deal with such people while you are also trying to deal with the heartache you are already faced with in the sad time. We ended up going with the Cremation Society and Unity Village for the services. Which were both wonderful, very accommodating and collectively coust less than just the cremation with Langsford Funeral home!!!
more