Lakes & Trails Power Sports

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2229 US Hwy 131 N
Kalkaska, MI 49646

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(231) 258-6767
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Main categories:

Boat Dealers

Related categories:

Sports & Recreation

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Boats

Reviews
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Best

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Worst

The owner of this place threw me out of the store and threatened to call the cops on me when i asked him to explain a $300 bill. I had just spend $1780 the week before!!!! This ...

The Worst Customer Service Ever 3/22/2012

The owner of this place threw me out of the store and threatened to call the cops on me when i asked him to explain a $300 bill. I had just spend $1780 the week before!!!! This guy should NOT be running a business. He got so mad when i asked him about the bill i thought he was going to punch me (I'm a 47 year old woman) Avoid this place like the plague more

POOR CUSTOMER SERVICE 2/8/2008

AFTER SPENDING OVER $21,000 FOR 4 NEW SLEDS THERE HE OVERCHARGED ME FOR SIMMONS SKIS. HE CHARGED $998 FOR 2 SETS OF SIMMONS SKIS WITHOUT CARBIDES. I PREVIOUSLY PURCHASED 2 SETS OF SIMMONS SKIS WITH 6 INCH CARBIDES ALL THE WAY AROUND (THAT'S 4 PER SET) FOR $800 DELIVERED TO MY FRONT DOOR. INSTEAD LAKES AND TRAILS IS REFUSING TO ACCEPT A RETURN OF THE SKIS OR TO EVEN MATCH THE PRICE OR JUST INCLUDE CARBIDES IN WITH THE PRICE. NOW I AM STUCK WITH HAVING TO PAY AN ADDITIONAL $240 FOR CARBIDES ON TOP OF THE $200 OVERCHARGE!!!!! VERY VERY POOR CUSTOMER SERVICE. BAD BUSSINESS PRACTICE. I DO NOT RECCOMEND THIS BUSINESS!!! HE'S A FAST TALKER SO BEWARE!!!! Cons: BAD CUSTOMER RELATIONS more
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