There are times when, quite frankly, it feels a little like a mill back there. The professionals who have cared for my daughter have changed, often, even when it was explained that it would be otherwise for her. On the other hand, when I have alled for an appt, you have worked thoughtfully and efficiently to find suitable time. In would also encourage, when speaking with the parents, there there be more of a spirit of 'we're in this together' than a condescending tone. I think 'winsome is the tone I'm hoping to here, in a sincere and.not forced manner. We're all figuring out how to pay you guys a LOT of money to do a great service for our kids. Thanks for that a mutual respect.
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