Don't waste your time going there, they will just try to rip you off. They are so nice when you go there to drop off your computer, saying how they are cheaper than geek squad, but they don't even come close. If you have a virus, they will make something up to make it sound like it ruined the hardware and charge you about the same price as the computer when you origionally bought it. For example, I paid $300 for the computer brand new at best buy, and they wanted to charge me the same price to get it repaired at LA Laptop Repair, and that price quote did NOT include backing up any files or pictures. They wanted to charge me alot more if I wanted to back anything up. And they say free diagnostic, but it is only free if you agree to pay their outragous repair price. If you chose not to do the repair, they will KEEP your computer if you dont pay them a $30 diagnostic fee. My advice, don't go to LA Laptop Repair, go to the pros at geek squad.
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