Koeppel Auto Group

My service advisor(Tony) was knowledgeable, nice and friendly. more

We were truly amazed at the friendliness of everyone here. They were not pushy, could answer every question we had, never left us sitting for long periods of time, spent quality time with us, answered every phone call in a timely manner, and mad what could have been a headache quite an enjoyable experience. We have already recommended these guys to quite a few people because of their professionalism, friendliness, and knowledge. We love our new car and are very happy with our decision. more

This Dealer is by Far the ABSOLUTE BEST DEALERSHIP I HAVE EVER DONE BUSINESS WITH. Customer Service was Stellar on my purchase and financing of my used vehicle and the selection in models colors and vehicle year is amazing. Please do not waste your time or money with other dealerships. Koeppel Nissan is the Smartest Choice you can make. I will definitely be returning when it is time to purchase another vehicle. Thanks to Dexter and Matt who made this car buying experience a pleasurable one. more

If your looking for a Nissan then look no further, I have personally been too every borough except Staten Island, but including Long Island. best deals hands down, Imran the sales guy very cool they work him to hard cause he's good at closing those deals. Tony saves you as much money as he can on the financing, and Islam makes it all happen some how i dunno but I'm driving, even went back a month later for a minor problem that I did not notice at purchase time and they fixed it no problem, car service team looks like a Ford assembly line. Koeppel built an A1 car dealership DYNASTY hands down, go see for your self why I'm writing this review like I got stock in the company which I don't. more

My family and I have dealt with Koeppel Nissan for almost four years, my sister in law has bought two cars from them and my wife and I have bought a Pathfinder, Rogue, And finally my Armada fully loaded. I can happily say that the service that koeppel Nissan extends to their customers goes above and beyond any Car Dealership that I have evr dealt with before. I highly recommend this Dealership to anyone that wants to buy a car and never feel as they were hassled or taken when buying a car, these guy's are great people and great customer service oriented. Thank you again for the treatment that me and my family recieved and for the wonderful SUV that i am driving right now. more

My sales person was Liliana, she knew her car. Very straight forward,and very nice. The financial person Mr. Cheung and the manager worked with us until they got us at a price we felt comfortable with by using incentives and working the numbers until we were satisfied. Our trade went well and our purchase was a smooth transaction. We weren't even thinking about buying a car that same day. We just went in to talk numbers since we knew exacty what we wanted from our previous experience last month with Bay Ridge Nissan. They were aweful, their finance managers are manipulative crooks. The sales people don't know what they are talking about.We literally walked away from the deal after spending 2 days a total on 6 hours back and forth. I was very pleased with Koeppel Nissan and their staff. Thank you for your outstanding service. more

I was very pleased overall with the experience at Koeppel. I didn't feel pushed or pressured, Saiful did everything to help us into our new car. Phillip was great taking us for a test drive, and Tony did good things for us in the financing department. I would definately recommend this dealership to friends and family. more

I CANNOT FULLY EXPRESS WITH WORDS THE AMMOUNT OF PATIENCE, RESPECT, PROFESSIONALISM AND KINDNESS DANNY COLON AND MARK HARRINGTON PROVIDED ME WITH. I DID NOT QUIT MY JOB DUE TO THE EXTREMLEY HELPFUL SERVICE I RECEIVED FROM THESE MARVELOUS TEAM. I NEED A CAR TO GET TO WORK AND I AM THRILLED I VISITED THEM. WHEN I VISITED THEM I WAS TREATED HORRIBLY BY ANOTHER DEALERSHIP WHO TO THIS DAY HAS YET TO REFUND ME 1,000....DANNY AND FRANK TURNED MY NIGHTMARE INTO FAVORABLE AND SATISFYING EXPERIENCE. I WOULD NEVER THINK OF GIVING MY BUSINESS TO ANYONE. THANK YOU SO MUCH FOR ALL YOUR HELP! more

Prior to going to the dealership I had done my research on the vehicle I wanted, reviewed available stock at competition and knew how much I was willing to pay. Isaak never pressured me or tried to 'upsell' me into a different model. During the test drive, I realized that I did not want a base model but could not afford the top of the line that was on the dealer lot. Isaak worked with other dealerships to find the model and options I wanted. Everyone at Koeppel was helpful, courteous, and patient - especially as I had a young child with me and the paperwork was tedious, no one blinked or rolled their eyes as he got bored. I would highly recommend Koeppel to ANYONE in the market for a new car, and definitely recommend Isaak for anyone buying in the Nissan family. This is a top notch organization who understand that service is truly the key to any success. more

I don't purchase a vehicle from a dealership that I don't trust, and that trust must be earned. I had been having my previous Nissan vehicle serviced at Koeppel and was impressed with their service staff and especially their constant effort to communicate clearly with me what attention my vehicle my car needed. Is was for these reasons that I chose to see them about purchasing a new vehicle. Before arriving on-site, I visited their website to get an idea of what I wanted and for what price. I did not find their site easy to navigate or find information on specific cars. I made initial contact via email, and although they said they had emailed me additional information on the car model I was looking at, there was no attachment. However, I set up a meeting with one of their sales reps. for the following week. Upon arriving on-site, the original sales rep. was for some reason unavailable, so I was introduced to Isaak isaak stayed with me throughout the entire process and was a wealth of information about the car I was considering. I greatly appreciated that Isaak didn't pressure me into ANY decision. After deciding to go ahead with the purchase, Isaak worked with me to contact my insurance to have them fax me a temporary card so that my new car would immediately be covered when I drove off the lot. Overall, my experience was good and Koeppel Nissan has continued to be a site that I trust with my car and my money. more

The customer service at Koeppel has always been great. On Saturday we went into your Koeppel location and was immediatley greeted by Isaak. He was very helpful and listened to what I wanted and made a few suggestions. Isaak made me feel comfortable and assured me of the quality vehicle I was getting on Saturday and explained everything thouroughly. At no time did I feel pressured to purchase which was a relief. That and the service Isaak gave us was probally two of the reasons I ended up purchasing the car. I work in the public and will recommened Isaak to my clients. His follow up calls were also thoughtful I was very suprised and I like that added customer service. more

My husband went to the dealership first and tried out a Nissan Altima. I went with him the following week and met Isaak He is first-rate salesman. He explained everything we needed to know about the operation of the car. He was very knowledgable and covered everything we needed to know. It was a pleasure doing business with him! I would highly recommend him to everyone I know I went to the dealership and tried out a Nissan Altima. Isaak was the one who helped me pick out a brand new vehicle at an affordable price. Isaak is a superb salesman. He is very knowledgeable and polite. He explained everything in detail. It was a pleasure doing business with him and I recommend him to everyone. more

My first impresion of the place was not a good one well maybe because of all the problems I've had in other places however everything was just like they said no BS and straight to the point and got the deal I wanted for my truck I'm very pleased with Koeppel Nissans professional kind and informative service from Joel the salesperson and will continue to purchase my future vehicles from this wonderful place thank you for making my search come to a happy ending. more

Good: Liliana was our sales person. She was very sweet and knowledgable of the vehicle we purchased. Bad: waiting but it was to be expected since we had to trade our car and got a new car on the same day.. Improvements: I don't think I would improve anything. It was one of the smoothest transactions I've ever made.. Other: Koeppel Nissan worked with our budget, getting us incentives and helping us feel comfortable about our purchase. The manager and financial people are straight forward, I like the fact that there was no BS involved. Unlike Bay Ridge Nissan who kept giving us the run around. Thank you Liliana and Koeppel Nissan staff. We love our new 2011 Rogue. more

Isaak was absolutely knowlegable and professional, but what made him stand out among of of the car salesmen I've dealt with was his absolute patience. He listened to what I wanted, wasn't pushy and genuinely answered my questions and provided advice. Best car buying experience ever! I didn't feel like I had been "sold" to at the end of the day. Amazing service, I would do it again! more

After 10 years with my old Maxima (also purchased at Koeppel) it was time for new one. I met with isaak and had an extremely positive and pleasant sales experience. I knew what I wanted beforehand and found Isaak to be knowledgeable, friendly, helpful and relaxed. He never pushed anything at me that I didn't want, and took time to listen to my wants and needs for a car. He also worked hard at getting the trade-in I wanted and the sale price to a level I was happy with. When I had a question a couple days after picking up the car he was very quick and helpful in responding. I keep my cars for a long time - usually 10 years or more - but the next new car will also be from Koeppel if they're still there! This is the second very pleasant sales experience I've had with them, and I love the service department. The service techs are great - very friendly and helpful. Keep up the good work! more

Please extend my thanks to Tom and recognize him for his service attitude. more

This is now my 5th Nissan in about 10 years. My previous Nissan was a coupe and I was ready for an AWD vehicle that would handle better in snow/rain. Danny helped us find the perfect car. I wanted something inexpensive, nice, cool features and AWD. He was able to provide me with everything I wanted at a very good price. He took time to listen to my wants and needs for a car and never suggested anything I didn't want/need. more

I have been in search to buy a car for about six months. I stopped buy Koeppel Nissan and Michael Kim came up to me and introduced himself. I want thank him from the bottom of my heart for assuring me that I would be leaving in a car today. He is one the nicest saleman I have ever had any dealings with. He was able to make sure I got a car which was the Versa that met financial means and was able to tell me about every function that the car offered. He was very knowledgable and I think is a huge asset to Koeppel Nissan. Thank you so much Mr. Kim for everything. more

VERY professional business with outstandin customer service. Mr. Wesnel was very polite, professional and knowledgable . Not a pushy salesman that would make me not want to purchase a car . Always made me feel in control. I would highly recommend this dealership to anyone looking for a car. Once again thank you for the great service :) more