Kinderland Learning Academy LLC

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111 Bonnabrook Dr
Hermitage, TN 37076

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(615) 874-1577
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Child Care

Reviews
( 69 )
( 2 )
( 0 )
( 0 )
( 5 )

Best

They are always friendly and happy to see my child.

Worst

Reviewers on this site who do not attempt to tell of a positive or negative experience, but only try to discredit those who have by mocking a grammatical tone or pointing out a ti...

pleased with all the activities 3/14/2011

My child attend Kinderland for their summer program and I was very pleased with all the activities and care they gave to the children. more

great learning experience. 3/11/2011

The staff at KLA are great very helpful and kindhearted. I know my child is well taking care of and is getting a great learning experience. more

best interest at heart 3/10/2011

Kla have the best interest at heart when it comes to the children and their need. The center also have a awesome family involvement. more

Great 3/8/2011

Great center people friendly staff. more

A blessing to our family 3/7/2011

My kids have always loved each teacher that has cared for them. We will miss you all when we have to move. You have all been a blessing to our family. more

Very impressed 3/4/2011

We visited the center and we were very impressed. All the classes were doing artwork of having to write their letters. more

Impressed with the teachers 3/3/2011

Impressed with the teachers and center my child will be attending. more

very impressed 3/1/2011

We were referred to this center and are very impressed with the teachers. Most attend college and are very loving and attentive to children. more

So much more than i ever expected 2/25/2011

My son has been at KLA since he was 9 weeks old, he is now in Pre k he has learned so much more than i ever expected, I know he'll go into Kindergarten meeting all the standards and more. more

The staff is very caring of the needs of the children 2/23/2011

For my child Kinderland is home away from home. The staff is very caring of the needs of the children that attends their center. more

The pre-k program is excellent 2/18/2011

I am truley grateful for my childs learning experience she got at KLA. The pre-k program is excellent. more

Kinderland have been a great experience for my kids and I 2/17/2011

Kinderland have been a great experience for my kids and I . Everyone there is very caring and excited about what they do. more

My son loves this center so much 2/15/2011

My son loves this center so much he doesn't want to leave in the afternoons and I love the one on one attention he gets, he always tells me what he did that afternoon. I feel that he has learned so much, the center Director is great and of course the teachers are great also. more

great choice see for yourself 1/18/2010

This is a great place for children. Please be smart enough to do your own research people. These are your children that we are talking about here. Go with your instincts and regardless of your religious affiliation, pray. Pros: location and people more

A positive look into the negative 1/18/2010

Many people base their decisions about trying a new product or service by researching what others have already written about their own experiences with those entities.A review addresses the quality of a company's services so that newcomers can make an informed choice as to whether it's a good match for their needs.For every negative rating, provide a justification for your ranking.Research whether a negative experience was just a one-time glitch or the norm for the business you're reviewing. There may be extenuating circumstances you were unaware of.Bringing a mistake to the attention of the business owner will often yield an explanation, an apology and/or an invitation to give the business a second chance--all of which should be taken into account when writing your review. You need to put yourself in the shoes of families who are and evaluate whether the business is a good value for their time and money and a good place to take small children. Offer suggestions in your review on how the product or service could be improved. Strive for an equitable balance of fact and opinion in your content.Identify at least one positive item to praise in your write-up. If the bulk of your review is negative, make sure that you open with a positive comment or observation. Be honest but fair.Take into consideration your own mindset prior to writing your review of a business. Ideally, you should enter into each scenario with an objective and enthusiastic attitude. Never write a business review based on the secondhand experience of someone else. 1. Customers are looking for negative reviews 48 %of consumers need to consult reviews before making purchase. What are they looking for? I often ask friends how they use reviews. Almost everyone describes looking for the negative comments to make sure they can live with any shortcomings in products they buy. We all know we don't live in a world of five-star products, and customers are desperate to know product blemishes before they make a purchase. 2. Negative reviews establish authenticity Do you believe all of your products deserve five stars? Customers know that if there aren't dissenting opinions about a product, then the opinions aren't real. If all they see are five-star reviews, they're reading testimonials, not authentic, credible customer reviews to help make a decision. You can’t “program out” imperfection no matter how hard you try. Indeed, even trying to do so often just introduces other imperfections. I say this because you must realize that, if you’re in business today, there will be those that are saying bad things about your company. Though as you’ll see, I do believe we have a duty of care to be able to deal with problems if they arise. I don’t care how virtuous you think you are, there will be those that misunderstand your motives, have had poor luck with your services or, for some other reason outside of your control and despite your best efforts to the contrary, have reasons to speak ill of your business. Since we learned to talk, we’ve been saying bad things about one another—so what’s so different today. Well, the problem is that today we have the power to make our voice heard far wider than the intimate circles of friends. That means that bad words reach more prospective customers and risk damage to our reputation, and also that we are far more likely to hear those rumblings of discontent. So the problem is magnified in terms of both its reach and our likelihood that we’ll notice it. A trend for those giving bad reviews to try to hide behind some limited anonymity that the web affords them. When most of us are reading reviews we give more weight to the reviews from identifiable people than those from less open personalities, and reviews that sound like personal grudges really are simply ignored. more

I'll pass 1/6/2010

Reviewers on this site who do not attempt to tell of a positive or negative experience, but only try to discredit those who have by mocking a grammatical tone or pointing out a time frame, simply show how the staff of KLA operate. Instead of addressing complaints and concerns of parents with an open mind and doing everything they can to rectify the issues and make the facility a #1 place for the kids, they get defensive and attempt to make excuses. If you do your research, which any parent should when looking for a caregiver, you will find that on the internet alone, negative reviews started being posted in June of 2009. In addition, during the past 7 months, the state has received more than a dozen complaint calls and at least half of them have been investigated and proven to be valid complaints.I suggest calling the child licensing board, child care complaint hot line and the health dept. All three can give you details of formal complaints that have been filed, actions that have been taken and results that have been seen in regards to KLA. It is quite obvious to any open minded person that regardless of how many faithful friends this director has going to bat for her with the anonymity of the web, there are still several fundamental issues with Kinderland and its director that are not being resolved. After seeing that my child was taken outside in cold weather with no coat, arriving early to find him unsupervised and then getting no response in complaints I filed with the director, we have chosen to find a new facility. Pros: Cant think of any Cons: Close to home more

Grain of Salt 1/4/2010

Just reading over the ""complaints"" here please notice they are all in the same 2 month period and use the same grammatical tone, and wording. Sounds like a disgruntled employee or customer. Either way when evaluating any place that will be responsible for looking after YOUR children nothing substitutes for a surprise visit, tour, meeting with the owners, and talking to other parents as they leave the establishment. They do have a A Rating from the BBB 1 As a customer care representative the first thing we are taught is people are more likely (10 times more) to complain and state negative experiences then positive ones. Take the anonymity of the web with a grain of salt.? more

Smelly in more ways than one 10/23/2009

They have had a plumbing problem for nearly three weeks. The owner/director has made NO attempt to fix this problem. The smell of sewage has been so bad that 2 children have gone home sick. Water from the pipe leak is constantly on the floor where the children play. This is just one of the several safety and health violations that this facility has. Things are patched up for state inspections and then let go when the coast is clear. I called to file a complaint this morning on the plumbing problem and was told that several other complaints had been filed over the last 6 months and that this facility was on probation. I am embarrassed to say that my child has been enrolled here. Fortunately , we are on a waiting list for another facility. I plan on removing my child and never looking back! Do yourselves a favor and find another center! ASAP! Cons: Stinky sewage more

Not good care for your kids 10/20/2009

Dont go to this daycare. The list of cons far out weigh the list of pros. The staff are untrained. The director is confrontational and defensive when problems or concerns are brought to her attention. Supplies come up missing on a regular basis. A daily supply log was created but is very seldom filled out, is never in the same place twice for parents to sign it and is never updated. Over the last two years teachers have come and gone. There are a handful of teachers with longevity but the turnover is high. The baby room is ok. Both teachers have been there for a while and they used to do art projects and activities with the babies but that has slacked off severely in the last year. Budget problems or something. The playground consists of mostly concrete which results in lots of scrapes and bruises when kids fall down. The toddler staff is untrained and unprofessional. They dont pay attention to the kids. I have heard teachers usng foul language in front of the kids and they turn the music up way too loud during nap time. The director cares more about making sure what goes on behind closed doors stays there. She is the fakest person I have ever met. I have removed my two kids from this facility and would never tell anyone to go there. Pros: cheap Cons: lack of good care more

looking outside the box 10/16/2009

I am a parent of a child that attends KLA. My daughter started there when she was 2 and after being there almost 1year,for financial reasons I removed her and put her in a cheaper center. I immediatley saw the difference in the 2 centers and I removed my child and returned to KLA. Each class my child has been in has been a great experience for her. I have not had any problems with the director or any employee there. My only complaint is that I rarely get to see her main teacher due to me having to drop her off before the teacher arrives and picking her up after the teacher has gone for the day. I really feel KLA is a productive,safe place for kids to learn and be taken care of. Pros: Loving and caring staff and director more
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  • Neighborhoods: Plantation Drive
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