Joy Realty Assoc Inc

Please do not use this Realty Company. This is bayfar the worst place in Boston, it takes advantage of students and dones't take any measures to maintain their buildings. 46 Westland is infested in bed bugs, and they offered no remedy or consolation. Their buildings should literally be burned down... I had to live elsewhere for 6 month while paying rent for my original place with them because everything was infested with the bugs... Literally I advise not walking near their buildings if you don't want to be infested with bed bugs. When we would go to ask the receptionist (who was extremely rude, incompetent, and unprofessional) to do.... ANYTHING, she responded by saying that if we 'raised our voice one more time she was going to call the police'. This Realty company is literally the worst thing that has ever happened to me in my life... I almost don't want to post this because it requires me to give them 1 star at least, I would give them 0 stars, negative stars if I could. I seriously can't believe this place exists... Having said that the area is great! more

Do not rent with these people. They are the most unhelpful people I've ever dealt with. They don't keep the building up to standards at all. There's mice that run the halls at night. I had a leak coming from my bathroom ceiling that took them almost a year to actually fix (and a complaint to the Housing Inspection of Boston). The washers and dryers in the basement barely work. Be prepared to shell out extra cash to double-dry your clothes. Overall, horrible experience. Save yourself the effort and avoid renting with Joy Realty at all costs. more

Bathrooms are in a horrible state The bathtub is half chipped off There is a constant gas leek that is life threatening Rodent problem Takes the management months to respond to any issues and the rent is outrageous more

I lived at 24 Westland Ave under Joy Realty in 2009 and part of 2010 and while in school and hated going home or bringing any of my friends over. The hallways were dirty/smelly and the Super didn't clean often. I have to say that the female manager that used to work in the office before the 2 useless office staffers came on got things done! She actually cared despite of the owners rude outbursts and unbalanced behavior. If you are considering the move, DON'T! They owner owns other properties in the area so do your homework... more

Moved into my apartment and had to deal with infestation of cockroaches. When the exterminator came, I was told it would take up to 2 weeks for the treatment to be complete. When I went to the office to discuss this situation, as I was uncomfortable using my kitchen with roaches coming out to "feast" on the bait that was places, I was summarily berated by the owner. He screamed at me, insisting he knows how to do his job and that I have no patience. But on top of the bugs and the disgusting kitchen, no one came in to clean the apartment prior to my occupancy. I was told this was due to me purchasing furniture from the previous tenant. I would highly recommend you seek out a different realty company if you are interested in the Fenway area. more

I'd give them half a star actually... ONLY because I survived my stay. While the Fens is a GREAT area... PLEASE find yourself a different living situation. Some folks think they can treat u like sh** just because you're a student. UNACCEPTABLE. more

I would not recommend these apartments/this realtor. Although the apartments are in a convenient location they are expensive and are in terrible condition. Also, the landlord is very unhelpful and unfriendly. This year the elevator in the building broke two weeks before moving day (the 1st of September) and they have refused to fix it. more

The place probably hasn't been renovated in decades. There is lead paint chipping off the walls, but we never signed a Tenant Lead Law Notification. Cockroaches, Pigeon crap caked on all the windows. Fire escapes that stopped on the 2nd flood without a drop-down ladder to get to the ground and stopped before the roof. The super was rude and somewhat sketchy. I felt very uncomfortable around him. Since the landlord obviously has no regard for the quality of the building, the tenants have a similar disrespect so the hallways smell like stale beer, trash is on the floors, and banisters are frequently broken. Rent was cheap with heat included (the heat at 24 Westland was pretty good). Location is great. Also, I knew some people who were able to live 4-5 people at a time in a 2 bed... so if you really feel like slumming it and saving cash, you can get away with it here. I had good memories with friends there, but the place sucked. more

http://www.youtube.com/watch?v=RGPC47YlBNo more

The hallway in these apartments stink. The superviser nerver answers any questions and behaves rudely when asked a question. And forget about the owner. Talking to him will make u feel that as if he is being forced by govt to rent the apartments for free. Horrible behavior which is uncalled for considering the price he has put in for shitty apartments. more

This is a horrible choice for a place to live. There are rats, cockroaches, cracked walls and ceilings. The heat only works about half the time. It takes FOREVER for them to fill work orders (it's March and they still haven't fixed things from September. The dryers in the "laundry room" never work. The hallways are FILTHY. The neighborhood is LOUD... lots of college parties on the weekends, and lots of berklee kids playing their instruments (badly) during the week. On top of all that, the owner is a total jerk. He yells at an intimidates tenants, and shows violent tendencies when complaints are made. The only good thing about this place is the location. My advice: find another building, and another realty company. more

We first moved in, the place was infested with cockroaches, bed-bugs and mice. The walls were yellow, charred marks on the walls in the kitchen, and over all the biggest waste land dump of an apartment I've ever seen.....did I mention rent is $1650 a month? They painted the walls as a mask of the shit everywhere, and sprayed poison (without much notice, if any at all) all over the floor and most of my belongings. Paul, the owner is impossible to talk to and I've heard can be quite threatening at times too. Basically this place preys on the ignorance of 18yr old college students who THEY know won't put up a fight to the horrible conditions they overcharge to reside in. I would never under any circumstances recommend to live in any building that is rented by Joy Realty. Its a scam of a company, with shit for morals. more

Paul Gilbert grew violent when I went to ask a question about the lease, and I honestly feared for my safety. This on top of the rats and filthy apartments. Very, very poor choice for realty. more

I have mixed feelings about this realty company. One on hand, I was able to live right in Fenway for $535 a month as a tenant at will (month to month), but on the other hand, this company is devious and not to be trusted. For shared apartments, if someone moves out, they must replace themselves with a new roomate: the new roomate gives the old roomate, "first and last's month rent" which is actually going straight to the old roomate to pay them back for what they originally paid to get in. So, technically, the realty company is not involved at all. To top it off, when I eventually moved out and replaced myself, an intern was working at Joy Realty and he had no idea what he was doing. He calculated what the new roomate owed me and it was all wrong. I recommend drawing up your own contracts if you end up renting with this company. Another downside is that they are able to raise rent whenever they like, since there are no actual lease terms. My building was also broken into on a number of occasions. The buildings they rent aren't the safest, but if you're looking to live in the middle of everything for less, give it a try! more