I was very disappointed to get my car back with grease on the white leather seats, steering wheel and turning signal. Nothing ruins a customer experience faster than getting your car back with a greasy interior. It should never happen, ever. It is such an easy thing to prevent and now it makes me wonder about the overall level of commitment to detail. It detracts from what should have been a fine review of their work performed on my car. I have had good experiences in the past, so hopefully it was a one time thing.
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