Jjd Express

I waited a month for delivery. I received my shipment intact without damage and the delivery folks themselves were pleasant enough. However, my item was to have been delivered on Saturday between 1-5 (this time was dictated to me, not a choice). I received a phone call from the company Saturday morning informing me that delivery would have to be pushed off until Sunday between 1-5 because of transmission problems with their truck. What kind of professional shipping service doesn't have a back-up vehicle? Sunday morning I received another call. ""Hey, we can be there in 40 minutes."" This was at 9:30. I'd rearranged my Saturday to be home that afternoon, then rearranged everything again to be available Sunday afternoon, then they wanted to show up Sunday morning with little warning? Umm... no. I would have appreciated being able to negotiate a delivery time and I definitely would have appreciated the company keeping the original delivery time and date. more

This company is shady. They tell you they're going to deliver something at a certain time, and then never call. And, when you call and ask what the heck is going on they act like they never talked to you. \r Who did you talk to? They ask, as if that's a defense to telling someone something one time and not living up to it. \r Then, they tell the company I purchased my item from that they've called me numerous times and left messages, which is an out and out lie. My phone is a cell phone. I have a record of all incoming and outgoing calls. They ought to think before they lie.\r I would not recommend anyone using this horribly unprofessional company. \r I'm still waiting on my delivery. I probably won't get it now that I wrote this. \r Cons: you can't trust them more

They missed 2 scheduled delivery dates; Left mulitple messages and they did not return my phone calls more