They are awful! Right off the bat their quoted oil change price of $43.95 (or so) is on the high end, even before you subsequently find out that this oil change price doesn’t actually include any oil! My perception is that they clearly play games and trick you into overpaying in a manner that insulted my intelligence. What I mean by this is that when I pulled up and asked, they told me an oil change was $43.95 or something like that. Once I pulled in and my vehicle was hooked up to the machines they called me over to a computer they have in the work area (as opposed to the computer they have in the waiting room where they actually process your payment at the end) whereby they asked me what oil I want to use, which was naturally above and beyond the $43.95 that I naturally assumed would include oil, and of course they tried to sell me on the most expensive brand. Then they tried to sell me on a bunch of other extremely easy tasks at very high prices (i.e. coolant fluid, air filter, etc). When I asked them about the status of my current air filter (that they guy went so far as to remove from my vehicle!) it was clear the guy didn’t actually have knowledge in this department and was simply trying to sell me on allowing them to install an easily accessible new one for an overpriced amount. I only stopped by there out of convenience because I was in the neighborhood and had a window of time available at the time but I will never go back to Jiffy Lube. I would rather spend the extra time to coordinate my oil changes with my regular mechanic or someone that I believe would treat me more like a human being and less like an obvious mark
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