Jack Giambalvo Hyundai

These people should offer training to other businesses on how customer service is supposed to be. They totally get it. Plus the service work done was right on the mark; a major problem completely resolved. more

they did good job and took care of my car more

Damaged my car when doing warranty work. They are not willing to fix with interior replacement... only filler and paint more

Staff is knowledgeable and very easy to deal with. Always willing to go out of way to assist. more

Top notch from start to finish. more

Not Happy ! Poor explanation of State inspection laws. more

I think the frist oil changes should be free, I can do it myself cheaper,, the service was good but it just the princable,, more

The team at Jack Giambalvo were courteous, effcient, and professional. more

Everything was great from the customer service till the time are car was returned more

Fixed an oxygen sensor and got an oil change. Very quick service and got a ride to and from the dealer. People were nice and helpful. more

they do the best job more

I always have been happy with the service department. All the people seem very friendly and willing to explain things in detail. more

I took my 2007 Sonata with 80K miles to the dealership after I started hearing a knocking noise. After they inspected the vehicle, I was informed that all the oil had been drained from the vehicle and the engine was going to lock-up requiring engine replacement. They could not explain why none of the lights on the dashboard were activated by this low oil situation. Because they were not the last place to change the oil, they denied responsibility and stated that replacement of the engine would not be covered under warranty. Throughout the transaction, the staff was professional but they were not empowered to help me in anyway. more

The customer service at Jack Giambalvo Hyundai rivals the type of pampering you would receive at a 5 star restaurant. Their earnest approach representing the products sold at the dealership is not only refreshing; it is something that is hard to find in the normally nerve-racking world of car shopping.\r \r There was no pushy sales tactics. The sales person worked diligently to get us the best value for our money and exceeded our expectations.\r \r I was recently in a major car accident with my 17 month old daughter in the vehicle, my vehicle was totaled and my nerves were shot. Not one single person who had heard or seen the condition of the vehicle and the series of events that took place can believe that we walked away from an accident that could have potentially taken our lives. It shocks faith back into your system and I whole heartily believe that God was watching out for us that day and has continued guiding us including finding a replacement vehicle at the right dealership with the right people.\r \r They have worked around our chaotic work and commuting scheduled and their show room is warm and entertaining for my daughter. Any working mother knows how hard it is to get anything done with a high energy toddler running about.\r \r My new Santa Fe has a 5 star crash rating and an all wheel drive feature and additional controls built into the steering wheel. \r \r A special thanks to M. M. at Jack Giambalvi Hyundai. \r Pros: Customer Service more