My 2001 Larson came new with their power light installed. I am on my second light and it now it needs to be replaced. Very dis-satisfied with the remedy each time as have to do a total replace. My call to Anita and then to Paul (7/19/2012) left me very frustrated. Paul told me that the plastic gear that makes the light go up and down is NOT replaceable. I was a 32 year building maintenance foreman and I JUST DO NOT ACCEPT THAT for an answer. So, they gave me their only option which would be to purchase a complete new light assembly again. This would make this the 3rd light for this boat. The current light that is in the boat literally has not been run up and down more that 10 times since installed in 2004. They had no repair or replacement program that would assist me in an affordable remedy. Well over $100.00 each time to fix this apparently defective designed part is just plain ludicrous. I am all for buying AMERICAN but I am severing my ties with Innovative Lighting and their products.
more