I am a frequent business traveler and this was absolutely THE WORST experience I have ever encountered. I would rate this in negative stars if yelp would allow me to. I booked this hotel during a very busy convention week in the metro-Chicago area for a total of two nights. I arrived at this location only to find they gave away my reservation to accomodate other guests, when this and all other hotels in the metro area were completely sold out. I was hotel-less at 2:30 a.m., tired, hungry, and annoyed.
Pros: Nothing
Cons: Everything
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