Hutchins Water Heaters

I called Hutchins because I needed a gas pressure done. It was two days before Christmas so I needed some idea of the cost would be. I understand in this line of work more fees could incur if a problem is detected. They told me no price could be given until they came out. When the technician arrived, I was quoted a $650 charge. Turns out there are some standard fees like a $100 city permit. The test itself has s fee. The tech guy explained how it works and how long it takes to conduct this test. That could gave been told time over the phone. That would have aided in my decision to not have them come out and wait on my usual plumber, Mr. plumber. I realize when a company charges a service fee they may feel no real obligation to tell you as much over the phone because they would miss out on that easy $69 but I find this dishonest and unprofessional. That $69 could have been better spent elsewhere. more

We've used Hutchins for years for minor A/C and Heating problems for 8 years. But our A?C unit broke this summer and they were at our doorsteps within an hour and diagnosed the problem fast and got us a new unit for a lot less and installed it all within 24 hours. They are fast, reliable and have fair pricing. Will definitely have to stick with them! more

Most people will complain about home heating and air repair companies, but not if they shop at Hutchin's Heating and Air. We have had to use them on two different occasions for two different reasons. When we first purchased our home we needed their service to help us get our gas units working properly. The repair man who came out was professional and courteous. He did the job, got it done quickly and didn't waste my time. The fee was nominal and he was out the door with a smile. The second time was when our air conditioner went out on a 100 degree day. My husband had replaced the part that another company said was the culprit. That was misinformation on their part. Hutchins came out quickly to look at the system. They had the parts on the truck (the same part that another company called "special order") and the guy was able to fix it right on the spot. He allowed my husband to sit with him as he did the repair job and taught him quite a few maintenance and upkeep tips for extending the life of our unit. He didn't try to upsale us to more products or more repair than we needed. more