HomePointe

I am happy with the e-mail updates and keeping me posted on items that need to be addressed. more

Homepointe Has responded to all of our needs in a timely fashion, James you have been great to us as well, and Yes we would defiantly refer your company more

He placed someone within 3 weeks. The tenants thus far have been great and I have not had any complaints from neighbors, etc. of the condo. more

Once again we wish to thank Homepointe for all they have done for us. We will recommend their services to our friends and neighbors anytime. more

I have never had an issue with Mike in regards to communication. From my experience he is on point when it comes to issues/needs of our property. Our whole goal in hiring a property manager was that we do not have to deal with the day to day headaches of being a landlord. Mike is very upfront on issues/expectations, he will tell you the honest truth (even if its not what you wanted to hear) more

I would rate Homepointe a 10 out of 10. Your office has been very responsive when needed and it has been a pleasure renting from your company. I would refer you to a friend. Again, thank you for your assistance in everything. more

We would like to take this moment to express our appreciation. Your company has been a great benefit to us. We have been fortunate to have a property management company that has looked out for our best interest. more

We wish we would have found Matt sooner. We were having a hard time being 2 1/2 hours away. He jumped right in and started immediately and has been working hard to fix problems we have had for years. When we haven't reached him directly, he returned calls promptly. more

I own a home in Roseville and brought Mike to handle the property. they did a wonderful job. the house was advertised right away, and I believe it was rented with a month. they are very careful whom they put in there. my tenant are professionals and haven't had an issue yet. I hope they become long term. more

Here is the deal, I let this company manage two homes of mine. First all they did was take money from me and never managed anything, they have a fee for doing anything at all above the monthly fee you already have to pay them. They poorly screen renters so expect people that can not pay their bills and will trash the house. Do not let Homepointe (RAM) touch your property, they do not know what they are doing, all they want to do is add on more charges and the RAM maintenance guys are horrible at fixing homes. Basically I did all the inspections, all the maintenance and I had to do the work to get late rent paid to me, Homepointe did nothing at all, and here is the last nasty point, when I stopped using Homepointe they owed me $600 deposit and they did everything they could to not pay me back, I have opened a claim with the Better Business Bureau to get my money back, do not expect them to return your deposit, all they want to do is keep your money. One final point, one of my homes was brand new, the poorly selected renter they sent to me trashed my home so bad I had to replace everything inside, clean and paint for a month and that renter never paid their rent nor did the small deposit cover the damage, not even close, Homepoint did nothing to get money from the renter at all, I got shafted and Homepointe just wanted to take my money for doing nothing. Thats the point rent on your own you do not need a crappy company like Homepointe. Run from them before it is to late. more

Here is the deal, I let this company manage two homes of mine. First all they did was take money from me and never managed anything, they have a fee for doing anything at all above the monthly fee you already have to pay them. They poorly screen renters so expect people that can not pay their bills and will trash the house. Do not let Homepointe (RAM) touch your property, they do not know what they are doing, all they want to do is add on more charges and the RAM maintenance guys are horrible at fixing homes. Basically I did all the inspections, all the maintenance and I had to do the work to get late rent paid to me, Homepointe did nothing at all, and here is the last nasty point, when I stopped using Homepointe they owed me $600 deposit and they did everything they could to not pay me back, I have opened a claim with the Better Business Bureau to get my money back, do not expect them to return your deposit, all they want to do is keep your money. One final point, one of my homes was brand new, the poorly selected renter they sent to me trashed my home so bad I had to replace everything inside, clean and paint for a month and that renter never paid their rent nor did the small deposit cover the damage, not even close, Homepoint did nothing to get money from the renter at all, I got shafted and Homepointe just wanted to take my money for doing nothing. Thats the point rent on your own you do not need a crappy company like Homepointe. Run from them before it is to late. more

Yes I am satisfied with the service I have received. Mike is very professional on top of communications as it pertains to tenants, repairs, or any other misc item that might pop up. more

Homepointe has a very informative and functional website, Shawn is professional and prompt in communicating, rental was advertised well, tenants were found very quickly and the rent exceeded expectation. Given a chance, I would definitely recommend Homepointe to someone I know. more

Homepointe property management takes a hands off approach to management and is absolutely non-existent when problems arise. I cannot believe the amount of passing the buck that occurs and red tape between maintenance, Homepointe, and the property ownership. Our entire building has been without hot water for three days which is illegal. My kitchen light and my oven have been ignored for over a month, in addition to unsafe railing conditions on my second story deck. The property here is constantly filthy, and they do not screen tenants at all. Working with this company has been an absolute nightmare from day one, and James Safanov is no less than absolutely incompetent when it comes to caring about the properties that he manages personally. A proactive approach to management is nowhere in his vocabulary. I have no idea where these positive reviews come from, do not forget to view the nightmare reviews on Yelp before doing business here. Consumer beware. more

To begin, i feel the homepointe company is doing a great all around job. Every time i have been to the office, the receptionist has been friendly, helpful, and efficient. Anytime i have ever dealt with a maintenance call or anyone else contracted by your company, the experience has been positive, and professional. Overall 9 out of 10. Specifically regarding my property manager james, all i can say is you are fortunate to employ such an attentive professional. more

that we are EXTREMELY Happy here. The home is a great size so were not constantly tripping over each other. A frequent problem when both people are home a lot, the house itself is beautiful inside, and in wonderful condition, and the location is absolutely ideal for someone like myself who travels from my home to other homes all over greater Sacramento for work. And although there were several items that needed repairing around here, by and large you've taken care of almost every single one. In addition to that your openness about us installing those faux-plantation blinds, as well as your willingness to fore go the late fee(which you had ever right to charge us) and i think you've done a great job, Andy. I really wanted to tell you that. Compared to other ""Landlords"" or property management companies ive dealt with in the past, Homepointe (You in Particular) are a breathe of fresh air, and a real pleasure to deal with. more

I own a home in Roseville and brought Mike to handle the property. they did a wonderful job. the house was advertised right away, and I believe it was rented with a month. they are very careful whom they put in there. my tenant are professionals and haven't had an issue yet. I hope they become long term. more

So far everything has been great. I like that you guys can take care of everything so i never have to come up there. I would Rate you guys a 10. more

Im writing to commend the work of Cheryl Colburn. She is an Outstanding Property manager, who goes the extra mile for her clients. Cheryl replies immediately to my emails, follows through on requests, and takes initiative. I Appreciate her judgement and trust her recommendations. I Continue using Homepointe Because of Cheryl. more

Thomas at Homepointe Property Management has been excellent to work with. As a tenant, the rental property I live in developed a water leak in the backyard. While it did take a few calls to determine what exactly was wrong (main water line), Thomas has been monitoring the issue very closely for the past 4 days. He's been in constant contact with me inquiring as to whether the water company ever showed to fix the leak. He offered his cell phone and assurance that if the leak got any worse he would be readily available to assist. Thank you, Thomas - - you are an excellent example of true customer service! more