Hight Automotive

Hight Automotive recently replaced the ring and pinion gears in my four-wheel-drive and serviced both differentials. They tried to save me money by replacing only the seals and bearings and adjusted them in an attempt to remove a persistent small noise at low speed. Ultimately they had to replace the ring and pinion gears and the truck runs as quietly as it ever did. They used quality parts and their personnel were friendly and professional. During the process they kept me informed of their progress with multiple phone calls from the owner himself. He was able to save me over $1000 (compared to a dealer repair) but he still apologized that they could not adjust the noise out without replacing the gears. They have been in business there for over 30 years and I can see why. Thanks Hight Automotive! more

Listen to everyone with a negative experience with this shop! Avoid it at all costs! The only positive reviews I more

I have taken my cars to Hight for years. Their prices are very competitive they do quality work. A relative of mine received a safety inspection quote from a Blue Springs shop that was outrageous. Hight reviewed the quote and looked at the vehicle - it only required 1/3 of the work the other shop said was required. It did take more time to get it repaired, but that was the trade off. They are just like any other business in that they take care of their established customers, which is both a blessing and a curse. I will continue to use them. Whether or not they expand to accomodate more customers, that is their business decision. more

worst experience ever! I took my car their and told them I needed it back quickly. they said no problem. After a month went by they finally looked at it and said it need a new motor and they would find one. Two months went by with me calling regulary with most call going like the receptionist saying he will call you back and he never once called back, if by lucky chance you did talk to someone the experience was tipical to jbm's review I dont care, your repairs are not worth their time,you dont own a race car, do what we say and pay the bill. In the end he said he could not find a motor, so I said I would look. I made one phone call to county line auto and found one for threehundred and fifty doallrs less. When I called and told Greg he threw a screaming cussing temper tantrum and ordered my car off his lot. So after he did nothing to my car he still charged an outragious amount plus a tow charge to take it to a real mechanic.Unless you drive a race car and love to over pay for shoddy work I would stay away from shop and save your self Gregs unjustified temper tantrums. more

The prices are reasonable here, but the service and attitude of the employees, save the receptionist, left much to be desired. \r \r Despite having a scheduled appointment, the estimate for a minor repair to my vehicle took two and a half days. It probably would have been longer had I not periodically called and reminded them that they had my vehicle. \r \r The mechanic's conversations with me were filled with thinly veiled annoyance. Perhaps the repairs I needed weren't big enough to be worth their time. Customers here feel pressured to just shut up and let their vehicle sit in the business lot for days, until it is convenient for them to work on it. \r \r I recommend going somewhere that doesn't charge for an estimate and will speak to you with more respect. I have had good experience with Summit South, in Lees Summit, and will continue going there for service in the future. more