The first time that I used Hi-Tech there was construction in progress behind our home. Our sewer line seperated the week between Christmas and New Years, every plumber in town had a two week waiting list. We where refered to Hi-Tech by another plumber, who was unable to fix our problem with a snake. Matt from High tech arrived to locate the source of the problem and another of his associates was to fix the problem,later, because of time restaints. Upon quickly finding the seperation in the line, he said it was a ten minute fix, and since he had to charge me for the hour reguardless, he sent me to the hardware store with a list while he stayed behind to start digging. My house was the first of three to have problems with their sewer as a result of the construction. Keep in mind, Matt wasn't supposed to fix the problem, that day. he was only supposed to find the leak. Because of the holidays, they were just as busy as every other plumber. We where very fortunate that he was the one that showed up that day.
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