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Hayes Heating & Cooling

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19219 68th Ave S M109
Federal Way, WA 98093

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(206) 244-4328
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Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Hayes Heating & Cooling - Federal Way, WA
Reviews
( 100 )
( 14 )
( 2 )
( 2 )
( 3 )

Best

We have used Hayes heating for 35 years. Hayes has helped us in emergencies and for regular service, always professional. We were very happy when son “Kirtan” continued to provide...

Worst

Overall, I would say that I had a negative experience with Hayes Heating. I bought a furnace from this company almost two years ago and I have had the same issue with the unit ove...

Convenient and Diligent 7/16/2018

Hayes Heating did a great job. The service was straightforward and convenient. They are easy to work with and the technician was great. He was professional, diligent, and knowledgeable. I had no problems with the service and am happy with the work that was done. I will use Hayes Heating again in the future. more

Great follow up by the entire team 7/13/2018

Great followup by Samantha RE: rebates, registration and service agreement more

Very knowledgeable. 7/12/2018

Very professional and knowledgeable company. will look for the best results at the best price. Looks out for the customer. Yes I do recommend. I have used for years and have always been very happy with their work. more

Good service 7/4/2018

Excellent customer service more

timely, friendly service 6/28/2018

Very Timely, friendly service with excellent follow-up. plan to use again to install air-conditioning more

Great Company, very satisfied! 6/27/2018

Always on time, very cordial, and very professional. more

Exceptional company with old fashion values and customer service 6/24/2018

I had a water leak flooding emergency after the city opened up the main water line to our house to replace parts (unknown to us). Our tankless water heater was pouring out water in our new construction garage. Rocks, dirt and mud had totally ruined our tankless water heater. Hayes came out, wrote a report, worked with the tankless heater company and helped us with Lakewood city. The city was very cooperative thanks to excellent videos and reports. We were properly compensated after negotiating. more

Great customer service. The receptionist is extremely genuine and caring. 6/24/2018

The technicians that I have come in contact with are knowledgeable, have many parts needed with them to fix promptly and are on time or call if late. The advice given has been right on target more

Excellent Service 6/22/2018

The technician went above and beyond in his inspection and service to my heat pump. more

Great Customer Service All Around 6/20/2018

Working with Hayes Heating was all around a great experience from start to finish. They were very easy to initially get in contact with and we were able to easily communicate what we needed from them. We set up a time for them to come out and give us an estimate for the installation. They went over the options with us and we decided to get a new furnace and a/c unit for our home. The installation team was great and they did everything we asked of them. I would highly recommend their services. more

Awesome Helpful Knowledgeable. 6/20/2018

Mandi and Sam are amazing. Great attention to detail and helpful. Service tech, Glen is incredibally knowledgeable. I have upmost trust in him. Owner, Kirtan, goes out of his way to help customers. As a designer, I have high standards. I will refer my clients over and over to Hayes Heating because I have confidence they will be cared for with excellence. more

Wonderful Company 6/11/2018

Hayes Heating is a wonderful company. They are responsive and easy to schedule with. The technicians are prompt and work efficiently to complete any job in a timely manner. Everyone is professional, courteous, and pleasant to work with. I have had no problems with the service and will continue to use them in the future. more

Overall Pleased. 5/30/2018

We have been using Hayes Heating for many years now and they have consistently provided us with excellent customer service. When they come by to do maintenance they always arrive on-time and get things completed very efficiently. The only thing that I would recommend they handle a little better is their scheduling, it's sometimes hard for them to find a good time that works for both parties and sometimes make scheduling mistakes. We definitely won't be using anyone else in the future. more

They're Very Nice People to Work With 5/7/2018

The folks from Hayes Heating put in a new AC unit and replaced a gas furnace for me. It was my first time working with them and the installation went great. We had a couple minor issues when they first got it set up, but they came back out and we got everything resolved. They did a pretty great job and the price was outstanding. They're very trustworthy. They stand by what they say. They're very nice people to work with. I personally gave my thanks to Kirtan for all the work they did. more

Service Was Good Throughout The Whole Process. 4/13/2018

We purchased a new heating unit and got it installed with the help of Hayes Heating and the customer service they provided us was great but after the unit was installed we ran into a couple complications. We were having some issues with the unit from the get go but luckily it was under warranty and Hayes was able to come out to diagnose the issue for us at no cost. Ultimately they got everything figured out, turns out there were some issues with how the settings were initially programmed but everything is working fine now. So overall, we were not really happy with the product at first but that has nothing to do with the quality of service from Hayes. They were very responsive but I would recommend that they figure out what is going on with their voicemail because we occasionally had trouble reaching them. more

The Same Issue With The Furnace 3/5/2018

Overall, I would say that I had a negative experience with Hayes Heating. I bought a furnace from this company almost two years ago and I have had the same issue with the unit over and over again. The staff has come out multiple times for the same issue because the furnace keeps going out. For this most recent service, the staff explained to me the issue was that the furnace doesn't have a good electrical ground. But I feel that they should have mentioned that to me or have resolved that issue when they first put it in two years ago. The staff has no problem coming out for the job, but it's frustrating that the same issue has been going on with the furnace. more

so helpful and honest 3/1/2018

Awesome ! Singed up for maintance after my furnace repair. So pleased more

Service was very good 2/15/2018

The service was good the only problem I had was in asking about a tankless water heater they were not interested unless I was replacing my furnace at the same time. The maintenance staff who came on site were great more

Excellent. 2/7/2018

Kirtan is exceptionally thorough in his work. I will strongly recommend him for any work involving boiler-system..............SAN LWAI more

Got More Than I Expected 2/7/2018

We were needing a new furnace, so we contacted Hayes Heating. I am really happy, and I got more than I expected. They installed a really nice, 2-speed furnace, which heats up the whole house nicely, and it's incredible how it works. The installers took care of everything. I was a bit worried about there being damage from the installation, since it was going to be inside our home, and not in our garage, but they took extra care to make sure that wouldn't happen . They even did extra things, like re-cleaning the ductwork I had previously done, and re-plumbing a condensation pump, just so it wouldn't be in the way of what I was doing. They were prompt and courteous, and I've already recommended them to others. more
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Additional information
  • Hours: Mon-Fri 7:30am-3:30pm
  • Payments: Master Card, Visa, Discover
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