Hawthorne Management

1.3
75 reviews
Write review
id: 27513438
marker

4530 Park Road
Charlotte, NC 28209

marker
(704) 612-2081
Incorrect info? Correct your listing
Main categories:

Property Management Company

Related categories:

Other

Reviews
( 4 )
( 2 )
( 0 )
( 1 )
( 68 )

Best

My community finally switched after 7 years of using them. They were rude, useless, and could care less about their customers. I would advise EVER using them!!!!!!!

Worst

We got them to lower their outrageous Management Fees which save our community a lot. Let's face it; they overcharge for what they deliver. We are all being overcharged because ...

Criminal-minded organization run by scam artists!!! 6/22/2011

Criminal-minded organization run by scam artists!!! I have updated my address many times over the years. Last year HMC lost my $150 dues and mailed late letters to a wrong address and tried to foreclose on my house. I was forced to pay a $2000 legal bill. I again updated my address this year and they are still mailing me to an erroneous address. Both Ms. Jones and Benkovich of Hawthorne mailed me in error again. The President and Owner Mr. Aiken and Mr. Hicks will willfully post fake wonderful reviews on this site and even went to my review and posted disgusting and derogatory comments. They also verifiably lie and deceive in their response to my BBB Complaint. One employee was recently fired for providing customer account information to outside parties. I have done a thorough 50-State criminal check on their current employees and one individual has a criminal record. This information was provided to my Board President Mr. Williams and Marsh who turned a blind eye. more
Reply | Report abuse |

Criminal-minded organization run by scam artists!!! I 6/21/2011

Criminal-minded organization run by scam artists!!! I have updated my address many times over the years. Last year HMC lost my $150 dues and mailed late letters to a wrong address and tried to foreclose on my house. I was forced to pay a $2000 legal bill. I again updated my address this year and they are still mailing me to an erroneous address. Both Ms. Jones and Benkovich of Hawthorne mailed me in error again. The President and Owner Mr. Aiken and Mr. Hicks will willfully post fake wonderful reviews on this site and even went to my review and posted disgusting and derogatory comments. They also verifiably lie and deceive in their response to my BBB Complaint. One employee was recently fired for providing customer account information to outside parties. I have done a thorough 50-State criminal check on their current employees and one individual has a criminal record. This information was provided to my Board President Mr. Williams and Marsh who turned a blind eye. more
Reply | Report abuse |

Hassanr's Review about Hawthorne's Racism!!!! 6/8/2011

The Poster Hassanr makes a valid point on page 3 of this sites reviews on Hawthorne. As for other reviews I don't care for Hawthorne either and think they just run an arrogant company becuase they know the Board's turnover so fast that they just have to warm-up to whoever is in charge at the time. Hawthorne being Racist Corp by Hassanr at Citysearch more
Reply | Report abuse |

Arrogant and Rude 5/27/2011

Our Board has been butting heads about HMC for a while now. I tend to agree with some of the posts but did not know of the deeper issues with the company that are listed on this site. \r \r I would rate them as poor based on customer service, no attention to details, not following up and overall not caring through on professional standards one would expect. We have many different employees handling our account already in just a few years - turnover seems to be an issue. more
Reply | Report abuse |

Arrogant and Rude 5/26/2011

Our Board has been butting heads about HMC for a while now. I tend to agree with some of the posts but did not know of the deeper issues with the company that are listed on this site. I would rate them as poor based on customer service, no attention to details, not following up and overall not caring through on professional standards one would expect. We have many different employees handling our account already in just a few years - turnover seems to be an issue. more
Reply | Report abuse |

Consensus is Hawthorne is poorly run. 5/25/2011

Our community has been actively looking for a new management company this year. We did speak to someone from Hawthorne but from our research they seem to be the worst ranked in the area by consumers. And yes we looked at the BBB Report and they do have a much higher complaint number than all others in area. more
Reply | Report abuse |

Consensus is Hawthorne is poorly run. 5/24/2011

Our community has been actively looking for a new management company this year. We did speak to someone from Hawthorne but from our research they seem to be the worst ranked in the area by consumers. And yes we looked at the BBB Report and they do have a much higher complaint number than all others in area. more
Reply | Report abuse |

HMC Fighting Hard against Home-owners Rights!!??!! 5/4/2011

The NC State Legislature is creating HS-165 to protect home-owners from abusive powers. There is Hawthorne Managements Sam Hicks on the front lines standing firm against a bill that would protect home-owners. Why Sam? Look at all the numerous complaints about your company all over the internet and you are leading the charges against protecting individual?s rights. You say it will cost HOA?s more if HS 165 is adopted. No Sam, the only thing that will cost home-owners more is when you raise your fees, not the adoption of this Bill. You raising your fees is your choose. Hawthorne is already the most expensive firm in the area. I called around and got quotes from several. Hawthorne is from 20% to 38% higher than the others I called. Hawthorne Management taking your Associations Fees and providing you with a lousy reputation, most expensive firm in area and fighting hard against home-owners rights. \r \r I guess they will use HS-165 as an excuse to raise their already uncompetitive fees. more
Reply | Report abuse |

The do-nothing company! 4/26/2011

The do-nothing Condo Assocation Management Company of Metro Charlotte-area. We pay them tons of cash to manage our condo assocation. They are completely useless except when it comes to their fees, the our association fees, their management fees. Go up and up and up even in a lousy economy. They provide less and less services and don't even provide what is in the contract. All people working for them take the laziest and easiest route to completing a task and cut corners whenever possible. more
Reply | Report abuse |

Is their any decent management company around? 4/26/2011

We have been using the same management company for years. This year we have been looking around at others and want to change for fiscal year 2012. it seems all the management compies around are rated so poorly. I was advised by a realtor to look into Hawthorne Management Company. Our Board's research turned up very bad results and they seem to be the lowest rated. We did call and leave a message yet they never called back. If they can't call back a sub-division looking for theirt business what luck would be have later? I'll give them a 1 like everyone else for being unresponsive.\r \r Still looking. more
Reply | Report abuse |

Is their any decent management company around? 4/25/2011

We have been using the same management company for years. This year we have been looking around at others and want to change for fiscal year 2012. it seems all the management compies around are rated so poorly. I was advised by a realtor to look into Hawthorne Management Company. Our Board's research turned up very bad results and they seem to be the lowest rated. We did call and leave a message yet they never called back. If they can't call back a sub-division looking for theirt business what luck would be have later? I'll give them a 1 like everyone else for being unresponsive. Still looking. more
Reply | Report abuse |

The do-nothing company! 4/25/2011

The do-nothing Condo Assocation Management Company of Metro Charlotte-area. We pay them tons of cash to manage our condo assocation. They are completely useless except when it comes to their fees, the our association fees, their management fees. Go up and up and up even in a lousy economy. They provide less and less services and don't even provide what is in the contract. All people working for them take the laziest and easiest route to completing a task and cut corners whenever possible. more
Reply | Report abuse |

Disturbing 4/8/2011

Good luck to however started hawthornemgmt-review site. I received your email. I support what you are doing. Maybe one day the company will take the time to address these complaints but I would not hold my breath they do not have the best service.\r \r What else can I say that anyone else did not. Poor, no-frills service for market rate. Some of the things others have posted are disturbing. more
Reply | Report abuse |

Disturbing 4/7/2011

Good luck to however started hawthornemgmt-review site. I received your email. I support what you are doing. Maybe one day the company will take the time to address these complaints but I would not hold my breath they do not have the best service. What else can I say that anyone else did not. Poor, no-frills service for market rate. Some of the things others have posted are disturbing. more
Reply | Report abuse |

Hawthorne employee breached my security without remorse!!! 4/2/2011

HMC has been my HOA since 2000. This year an employee of HMC provided someone my confidential personal and financial information over the phone without even knowing the callers identity. The HMC employee provided my alternate address to someone and even allowed this individual to up-date my current address ? all unknown to me. My alternate address is no one else?s business and they had no right to do this. What kind of company is going to allow some unknown caller to update a customer?s address without any kind of procedure in place to protect a customer of 12-plus years?\r \r HMC may have been in business for 20+ years but they still are utterly incompetent. As of today, I have never even received an apology from this company about releasing my information which is supposed to be protected. more
Reply | Report abuse |

Hawthorne employee breached my security without remorse!!! 4/1/2011

HMC has been my HOA since 2000. This year an employee of HMC provided someone my confidential personal and financial information over the phone without even knowing the callers identity. The HMC employee provided my alternate address to someone and even allowed this individual to up-date my current address ? all unknown to me. My alternate address is no one else?s business and they had no right to do this. What kind of company is going to allow some unknown caller to update a customer?s address without any kind of procedure in place to protect a customer of 12-plus years? HMC may have been in business for 20+ years but they still are utterly incompetent. As of today, I have never even received an apology from this company about releasing my information which is supposed to be protected. more
Reply | Report abuse |

We need a new HOA.... 3/19/2011

Hawthrone Management is a joke and should have their services removed from our community. They spend more time on sending out letters (via their fake walk through) than they spend on getting things done. They are also very prejudice...they continue to refer to the young black boys in the neighborhood as thugs...and encourage neighbors to watch them because they feel as if these children are breaking into homes (this is encourage the police to stop and search these young men). I feel that they need to spend more time watching the myth-heads in the back of the neighborhood and in the nature trail. Its time for our community to get together to find a new HOA because this one isn't a good fit. The last meeting I attend felt like I was meeting with a lynch mob. more
Reply | Report abuse |

Hawthrone Management is a joke... 3/18/2011

Hawthrone Management is a joke and should have their services removed from our community. They spend more time on sending out letters (via their fake walk through) than they spend on getting things done. They are also very prejudice...they continue to refer to the young black boys in the neighborhood as thugs...and encourage neighbors to watch them because they feel as if these children are breaking into homes (this is encourage the police to stop and search these young men). I feel that they need to spend more time watching the myth-heads in the back of the neighborhood and in the nature trail. Its time for our community to get together to find a new HOA because this one isn't a good fit. The last meeting I attend felt like I was meeting with a lynch mob. more
Reply | Report abuse |

Bad Reputation at our Condo 3/10/2011

In my five years dealing with Hawthorne my feeling is they are useless. I can never speak with our assigned person and leave messages. They never call back. more
Reply | Report abuse |

5% Surcharge to Vendor Invoices is Scam! 3/8/2011

None of us knew this but when going over the financial records we saw a large charge to our Association. We questioned HMC and they said they add a 5% surcharge on top of vendor invoices. Come on. We are paying them to MANAGE our place and have to pay a 5% surcharge when they sent someone to do customary work. Do they really even obtain multiple bids and select the lowest. They are getting 5%. Might as well get 5% of $5,000 than 5% of $2000.\r \r Look elsewhere because reputation in this business means a lot and they don't have one. Look around. Google their name!\r more
Reply | Report abuse |
< Previous 1 2 3 4 Next >
Owner Message

  • Hawthorne Management Company has been providing full service community association management for North Carolina and South Carolina neighborhoods since 1988. Our years of HOA management experience, coupled with strong customer service and technological skills, have earned Hawthorne Management the reputation as the best in the business. The Hawthorne Management team of experienced professionals brings resources to all phases of association management,

Additional information
  • Hours: monday: 09:00-17:00, tuesday: 09:00-17:00, wednesday: 09:00-17:00, thursday: 09:00-17:00, friday: 09:00-17:00
badge