Let me first be the one to say how much I hate writing negative reviews, especially when it?s about people or places that are made up of such good people, great environments, and I am sure - the best of intentions.
Here?s my review:
Went to Haute salon in Downtown Kirkland Saturday night. Unfortunately never again. The people were amazingly nice & the environment was fantastic... but they butchered my hair (the only word that does it justice, really), cutting out a huge chunk. I came in with long hair, asking for a side swipe bang. The girl literally cut a straight, obvious, ugly bang chunk much farther in that you would expect... think Dumb and Dumber? see attached. There was no thinning, no fixing, no anything. Sure they give free Latte?s, but ummm ? who the hell cares when you leave looking like you had your hair cut by a lawnmower?? I was in shock... couldn?t believe that such a nice place would yield such an AWFUL result. I left in shock... not fully understanding how bad it actually was. When I got home I surveyed the damage... terrible. Hair is part of someone's identity... there's no excuse for not being more careful. Always.
Called the place that night and left 2 messages that I would be in at 11 the following AM (recording says they are open from 11 - 5 on Sundays). I rushed there... CLOSED. ""By appointment only"" on Sundays... would have been good to have reflected that in the Voice recording, don?t you think?? Left another message... no response. It?s now Monday? still nothing.
Morale of the story: Ladies need to beware & DO NOT GO ... while some of the staff may be top notch... who can really afford to take a chance like that??
Pics avail from my Yelp review... Search for Haute Salon.
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