Hair By Bennie & Friends

I'm new to the area & had heard this was a good salon to try. I called to make an appointment for a few weeks out - the receptionist really took her time to ask me about my hair so she could match me with a compatible stylist. I was so lucky that the stylist she recommended for my difficult, thick, course, wavy hair had a cancellation that day! From the moment I walked into the salon, until I left, I didn't feel rushed...or forgotten in a back room. I was given a complimentary beverage, tour of facility, & smock for my comfort. My stylist, Melissa, took quite a while to talk about my hair, desired styles - and analyzed my hair/face to recommend several options. We ended up combining 2 of her ideas to create a FABULOUSLY chic style for me! She recommended their products & other services...but it wasn't push or high sell. I do have to say that the product I DID purchase is very high end - and a little dab will do ya! Best of all - they give you a ""lesson"" on how to do your hair yourself! Nothing worse than a great look YOU can't do at home! I learned 3 new techniques that REALLY transform my hair & my style looks just as good when I do it at home. MAJOR BONUS! Overall, I'm ecstatic to have found my new stylist & salon here in Louisville. The salon is high end, with reasonable prices for the quality. It's ""fru-fru"" without being pretentious. Most of all I really feel that I have a connection with my stylist & we are a team in creating the best hair style/look for ME. Cant' wait until my next appointment with Melissa! more

I have been going to Hair By Bennie & Friends for a little over a year now. Before that I went to whoever could do my hair when I felt the urge...lots of salons...lots of stylists..never stuck with anyone for longer than couple of hair cuts. My friend has been going to Bennies for many years, and she finally talked me into going. To get her off my back, I made an appointment for a haircut. So glad I did! Erin is my stylist, and she rocks! I get lots of compliments on my haircut and color, and it is easy to style. My whole family goes to her now, even my husband, and he was strictly a barbershop type of guy (first time I have seen him without a head full of cowlicks). Bennie's customer service is beyond reproach, and his products are top-knotch. more

I've been going to Bennie and Friends for the last 3 years and couldn't be happier. Melissa is my (and my husband's) stylist. From the first call to the salon, where the staff took to the time to ask questions about my hair, and helped determine the best stylist to match me up with, to the moment I walked in the door, I got the sense that every staff member was both knowledgeable and professional! Melissa took her time meeting with me, getting to know me and my hair (how much time do I like to spend getting it ready, what do I like about my hair, what do I not like about my hair, etc). I was so happy with that first experience, I convinced my husband to book his first appointment - it's more money than he's ever spent on his hair, but the quality of the cut is so much better, he wouldn't go anywhere else now. Every visit has been a pleasure, and my cut is so perfect - I don't ""style"" my hair! Wash, condition, styling product, blow dry...that's it. I rarely if ever even have to use a comb or brush. Perfect for my lifestyle. And for me, the true test of a haircut, is what it looks like 6-8 weeks from the last cut...and mine still looks great. Give Bennie's a try - you will not regret your decision. I have no problem budgeting my money to get my haircut/colored every 8 weeks when the results are this good! more

Ashton is my hairstylist. She gives a fabulous head massage and shampoo. Ashton is meticulous in her hair cuts and coloring. My hair always gets me compliments and the best part is she tells me how to style my hair to look like the day she cut it. Her prices are very reasonable and she gave me a 50% discount on a cut and color on my first visit. The savings paid for my next hair cut. I know I can always get the latest style and color and their products are top of the line. I recommend getting a young hairstylist like Ashton because they are trained by Bennie himself and their prices are excellent. Bennie?s is the best salon in the Louisville area hands down. Pros: Modern, Award Winning, Professional Cons: Only 1 location more

I have had the privelage of having my hair styled at Bennie and Friends for about 5 years now. I always feel welcomed and pampered each time I visit. To start each visit, I am greeted by the friendly receptionists who never fail to serve me with a beverage of my choosing. My stylist, Paula, is the best! She always takes the time to talk with me before we begin to ensure that I get exactly what I want out of my visit. Sometimes I am unsure, but she is great at giving me styling advice. From the color, to the cut, to the wonderful shampoo and head massage, the entire visit never fails to be relaxing and enjoyable. I always leave feeling like a million bucks. Some would argue that the prices seem high, but I don't mind paying the price I pay for the wonderful experience I have each I visit. I have recommended Bennie and Friends to several of my friends, and for those who decide to visit, I have never heard a single complaint. Bennie and Friends also carries their own line of styling products called BennieFactor that are incredible. I have used their products for years and they have always helped to keep my hair smelling good and looking great! I can't imagine trusting any other salon to my hair.....they are the best!!!! Pros: Friendly, knowledgable staff...very relaxing experience! Cons: I wish I could go more often! more

I've been going to Hair by Bennie and Friends for over 2 years and I will never go anywhere else. I LOVE my hair and I LOVE my stylist. Bennie and Friends is a great place and I am treated like a queen there. I love the scalp massages when they wash my hair, and they even have their own product line - BennieFactor. I won't leave the house without my B Confident styling spray and B Tenacious design fix. Also, my stylist always spends plenty of time with me and teaches me techniques on how to style my hair at home. I highly recommend this place! Pros: Beautiful salon, great stylists, friendly staff, convenient location, GREAT HAIR! Cons: No cons here! more

I love love love Bennie and Friends. I went there after reading that they were one of the best five salons in Louisville, KY. Before going, I also researched Bennie Pollard (the owner) and he and the salon have won countless awards and have been featured in magazines like Glamour, etc. Whenever I go, my stylist is always Ashli Thompson. She's fairly young, but many of the stylists are. Don't let that fool you though, they have a tremendous amount of talent. I always get a cut and a color (with style included) and it costs me about 115 bucks. Of course, that seems pricey but my mother was used to getting her hair cut and colored at WAL-MART of all places for 150 bucks!! That is, until I brought her to Bennie and Friends. Like I said, she and I both love it. They take so much care of you. They are always happy to get me anything I need (beverage, reading material, etc) and always listen very carefully to what I want. My mom has struggled to be satisfied with any hair process she has ever had done, I took her to Bennie and Friends today and she was SO happy with the results. So anyways, just try Bennie and Friends - you'll leave a very happy customer! Pros: They pamper you, listen very carefully, and don't drive you into bankruptcy Cons: Sometimes hard to get an appointment more

I just wanted to say if you are looking to be pampered and feel like #1 then Hair by Bennie and Friends is the place to be. I work and live out of town and the one thing that I look forward to the most is my trips to Louisville, that is the time when I can relax, and relax I do. At Bennie and Friends I am greeted by the friendliest staff that I have ever had the pleasure of encountering. My time spent is very worth while. I am listened to by everyone on staff so that all of my needs and wants are are met. I am very busy like most people today with career and family, the time I spend at their salon helps me to find my balance at least for the moment. Each time I walk out their door I feel beautiful, relaxed and WOWED. This is most certainly not your typical Louisville salon. more

This is a very modern looking, large, nice salon. The owner is a doll and several of the stylists go around the country teaching classes so they are very skilled. Bennie even has his own product line that is really good. The first cut I got here was a great, a big change from my previous look. I was happy even though it was $50 just for the cut. Over the course of a year the price raised every time I got my cut until it was $65. I was never told each time that the price had gone up. After they had reeled me in the stylist seemed to spend less time on me and even when I said I wanted something a little different she would just trim up the cut I had and give me a blowout instead of styling my hair in a different look. The last straw was when I paid $65 just for highlights that left my hair frizzy and she didn't even dry and style my hair, just sent me to the corner to blowdry it myself. The people working there aren't real big on getting to know the clients and some of them really seemed to look down their noses at me. Pros: they give a good head massage when shampooing Cons: uppity staff, didn't listen to what I wanted more