Granite Bay Kennels

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7430 Sierra Ponds Ln
Granite Bay, CA 95746

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(916) 791-1545
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Reviews
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Best

They are the friendliest people i have met. They love dogs and love their job. Johnny and Tyler have helped me out of situations when i thought i had no other choice. They watch m...

Worst

I recently boarded my small dog here. My first concern was when one of the staff put a lead around my dog's neck to take him back to the kennel area. I have a 17 pound dog, and ...

Editorial review from Citysearch 11/1/2013

We recently boarded out two dogs at Granite Bay Kennel. What a Lovely Place with lots of green grass, oak trees and very clean Kennel . It was like being at a County Estate. Our dogs were happy to meet the friendly staff. We were able to bring our dog's special food and their medication for no extra charge. We did sign our dogs up for Nature Walks and Hugs & Cuddles. When we picked our dogs up they were happy and we did receive report cards for them. Our Experience at Granite Bay Kennel was a GREAT!!!!! We give them an A....:) more

Editorial review from Citysearch 9/12/2013

We boarded our dogs at Granite Bay Kennel. It was a fun great experience for our dogs. They had Nature Walks & Buddy Time. We were impressed how Beautiful the grounds and how clean kennel was. Our Dogs LOVE IT.!!!!!! more

Editorial review from Citysearch 1/14/2013

We left our 10 lb. Havanese there on New Year's eve. for two nights.\r \r First problem we had was a communication problem. Over the phone they told us we couldn't pick up New Year's day ... but we could pick him up the next day with no extra charge. When we went to pick him up on the 2nd, they said we could have picked him up on the 1st for an extra $40 ""special"" pick up charge, and when they said ""no extra charge"", they meant no $40 ""special"" pick up charge, but they were still charging for the 2nd night. Most businesses try to err in the customer's favor for miscommunications, but they wouldn't budge and had our dog, so we paid for two nights.\r \r Second thing we noticed was that when our dog got into the car, he wouldn't stop whining. We eventually figured out he wanted some water so we gave him a small cup of water which he licked clean. Then he kept whining until we gave him a second cup. We have never seen him do that before.\r \r Last thing is when we went to take him to my grandparent's house a couple weeks later, he *really* didn't want to go into the car. He usually loves car rides, but he was clearly scared that he was going back to the same kennel.\r \r We are still giving 2 stars because he wasn't hurt or anything, and the people were friendly enough even though they wouldn't budge on the price even while admitting they may not have been entirely clear. We won't go here again. more

The BEST! 8/16/2011

They are the friendliest people i have met. They love dogs and love their job. Johnny and Tyler have helped me out of situations when i thought i had no other choice. They watch my dog when i am away, walk my dog every day, and have actually become friends through the process. They are wonderful! And anyone would be lucky to have their pet taken care of by them.\r GYM\r more

My Dogs Love the Country Setting.:) 8/2/2011

I took my two Huskies to Granite Bay Kennel. They had a wonderful time. I sign them up for Nature Walks and Buddy time and receicved two free. The Staff seem very educated on the breed. The kennel itself is quite nice. The grounds are clean, beautiful and well kept. I was very happy with the service. more

Staff not properly trained, cleanliness issue 2/23/2011

I recently boarded my small dog here. My first concern was when one of the staff put a lead around my dog's neck to take him back to the kennel area. I have a 17 pound dog, and dogs that small should never be led by their neck, but by a body harness instead, as damage can be done to the neck and throat when using a lead around their neck. When we picked up our dog, I sat him in my lap on the short ride home and he initially smelled like baby powder, but after a few seconds down the road, it was clear this was masking a very strong smell of urine. I almost couldn't breathe on the way home the smell was so bad. As soon as our car arrived home, I carried my dog into the bath and gave him a good scrubdown. I would not take my dog here again. more

Great Place To Board Your Dog 3/1/2010

My dog is always excited when my car hits the gravel road. And is always excited to see me when I come and pick her up. She loves the extra playtimes that I sign up for. There always seems to be a special going on and is great for my budget during these hard times. I know my dog is able to get her needs met because of the compedent staff that I meet when I drop off and pick up. Pros: It has a beautiful setting and my dog is a huge fan Cons: Parking especially during busy times more

Would not go anywhere else 1/19/2008

I have seen many Kennels, but none of them beat the cleanliness of this kennel, the hands on at this kennel are paws down the best. I bring my rescues that are under socialized there because I know they will be handling my dogs several times a day unlike other kennels that see a human maybe twice a day and that is just for feedings. They also do Great Dane Rescue, M.U.S.H. rescue (Alaskan Malamutes) and New Hope rescue. They are a very caring and care about the homeless pets along with your own. The staff is very knowledgeable and caring and they are all ways busy caring for the dogs or cleaning. Pros: Experienced dog knowledgeable staff Cons: Very Old Kennel Facility more

Great customer service - Dog haven 1/8/2008

The people there were very professional and polite. My dog is diabetic and really old and you can definitely see the time and care that they gave him when i got my pet back. I also like the routine that they have there for the dogs, they have more human interaction in my opinion - compared to the other kennels that only leave their dogs out all the time or stay in a cage. A+ service... Pros: Excellent service, very professional. Cons: ... more

Great Service,My dogs had a Great time,Good Drop off and pick up times 1/6/2008

My dog Chi Chi and Pinkie love the employees at Granite Bay Kennels. The two dogs can stay together which makes them happy. They always come home clean. I love the Great drop off times. M dogs also go to Day Care there. This kennel offers......Bring your own dog food or they feed Pro Plan. There is always a staff member watching my dogs.(24hour on site people).......Only the best for my babies .....ChiChi and Pinkie.........Thanks GBK.....You are the BEST...!!!!!!!!!!!!!!!!! Pros: They Love My Dogs Cons: 0 more

Caring employee,VERY VERY CLEAN PLACE,GREAT care for my dog Ed 1/6/2008

I have used GBK for my dog Ed for over 6 years. My dog loves his stay. He always comes home clean and healthy. I know that this kennel requires all updated shots which makes for a safe stay. The staff is there 24 hours and the kennel is video taped at all times. I bring my dog Ed's own food sometimes but the Kennel is sponored by Pro Plan a high quality dog. My dog can play with another boarding if I request for play time. I know that that my dog is kept in a climate controled building over night and is turn out four times during the day to play. This kennel does give tours Monday thru Friday 3-7. When kennel is busy the do not have tours.....this is to keep boarding dogs calm and happy (less barking). They have great hours Monday-Friday 9am-7pm Drop off and Pickup anytime. Sat 9am-3pm.....if you pickup before check out time which is 12 Noon ...No charge for that day.......and my dog still can get his Breakfast and Turnout with No charge.WOW\r This kennel is a member of the American Boarding Assc. ......This Kennel is Setup like a Beauitful Country Inn.....................Nice Lawns.....Big Paddlocks...........Building is very homey for my boy Ed. Also look for the owners on Animal Planet Dog Shows.....very COOL........They show dogs too............................ Pros: Beautiful Country Inn, Great Staff,Great Hours Cons: NONE for ME more

Beautiful Country Setting 8/22/2007

I just picked up my dog and he was very happy when i picked him up. The staff was very polite and treated me like i should be treated as a customer. I definitely recomend going there to bored your dog because it is a controlled environment so my dog is taken care of the best possible way. Pros: Clean Environment Cons: Not enough room to park when busy more

Great care given to the dogs! 8/21/2007

Our dogs have only ever been boarded at Granite Bay Kennels because this is the only place I trust to take care of them.. Two of our older dogs have special health needs and the staff has always been very caring and attentive to their needs. Med's are given on time and each dog has an exercise area. We rarely leave our dogs but it give me a sense of comfort when we drive up to the kennels because our dogs start wagging their tails and are happy to be at the ""spa"". Pros: Great exercise areas and personalized care Cons: Could use more parking more

Best Kennel to board your dog 8/21/2007

I have been going to Granite Bay Kennels for many years now, and my dog has always been well taken care of and the employees are great too. They groom my dog and every time I come to pick him up he is happy and clean and I am happy that he gets to play with the other dogs while he is boarded at the kennel. When the kennel is not to busy they take him down below and play ball with him down at the pond. Pros: they have a wonderful staff and take great care of the dogs Cons: long checkout line more

Clean and Friendly Place to Board Dogs 8/21/2007

The staff was very friendly and attentive. My dog smelt great when I picked her up and is always excited to go back. I highly reccommend this kennel! Pros: Good Availability and Hours Cons: Not Enough Parking more

Dog boarding 11/26/2006

Horrible place. 1. They wouldn't show you where your dog would be kept. 2. Place stunk. 3. My dog came out with open sore on his nose that they didn't even notice therefore they had nothing to say about it (like an oops or I'll get some medicine) 4. My dog had to urinate for a very long time when I picked him up so I'm thinking he sat in his cage for a long time without being let out. 5. When we picked him up he smelled like some kind of dog perfume (to cover what??). Dreadful place. Highly recommend you tour the place first to see if any of these things bother you. Also, they're closed on Sunday so you can't get your pet until Monday. Pros: always a vacancy Cons: smells, don't notice if pet is injured more
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