The receptionist and the guy doing the spraying were very polite and professional, but when I had a question about scheduling their services through my apartment complex I was told that a supervisor would need to call me back. The supervisor did call me back very quickly, but he was incredibly rude, abrasive, and unprofessional saying things such as "you're just a trouble making jacka**" and "I don't have a contract with you, I don't have to tell you s***." When I asked for the supervisors name he promptly hung up. I called back and was told that the man's name was Larry Patrick. After looking around I found out that Larry Patrick is actually the president of the company, which makes it even more astounding that he thinks it's appropriate to treat customers in such a fashion.
Long story short, the people on the ground do the job they are paid to do, but if you ask questions you're really just asking for trouble.
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