Gold's Gym

I've been a member here for several years. The members are friendly but the staff is not. They are more interested in talking among themselves and flirting with each other than helping the members, cleaning, straightening or getting fresh towels. Broken equipment takes forever to get fixed, the gym is dirty and the temperature is rarely acceptable. Regional management does not respond to concerns and neither does corporate. A few years ago this was a nice gym. They had remodeled the wet areas and painted and last year they built a new aerobics room. Why spend the money on capital improvements and then not keep it up and not train and manage the staff? Join at your own risk. more

-- Pros: Great management and friendly staff Cons: -- more

This gym used to be a really excellent facility. The staff under the old manager / former owner was outstanding. You never got an attitude of ""That's not my job."" It used to be a great place to work out. Cons: Poor Maintenance, Bad Customer Service, Dirty more

Don't ever work with Dennis. He completely sold me a multipass membership and my wife a single club membership. We signed up for a membership at the Celebration at Six Forks location because of convenience to our home. We are centrally located between NH Mall & C@6 Forks. The Celebration location is quite old. I was working out there over 15 years ago, and nothing has really changed. We could have signed up at the NH location where everything is new. We thought we were getting a multi-club pass, but we weren't. We were duped. I asked about a mulit-club pass, and was told it would be another $100. We would have never signed up for a single club membership at an old club like that. The place has been under reconstruction for 2 weeks, and will be for another 2 weeks. During this month, the only cardio equipment available is the Cardio Cinema room. Try and get a piece of equipment after work. It won't happen, with only 16 pieces of cardio EQ, and no treadmills for a month. What a rip off. Same old song & dance. I beg you, stay away from here, and definintely stay away from Dennis. Cons: Sales Staff (Dennis) more

No one will ever return your calls. Their staff never has an answer & will put you on hold until eternity. The corporate office never returns your query and yes, if you give them your credit card number forget getting a response from them. Never dealt with anyplace this unprofessional. JUST RETURN CALLS & have good business sense. It took me 4 months to get my new credit card number updated on their records wasting hrs and hrs on hold. Your voicemails go in a black hole. Now I am trying to freeze my membership due to extensive work travel and tired of no one giving a straight answer. Will never renew my membership or give business to golds gym ever again. I will ardently share these negative experiences with everyone who is looking for a gym. Cons: Absolutely non-responsive and not helpful more

Be VERY leery of these guys! They charged my credit card for hundreds of dollars FOR NO REASON and not a single person from the gym would return a phone call to address the matter. I had to file a complaint and no surprise, they didn't respond to that either. The facility is nice but if it is staffed with people who make fraudulent charges on your credit card and won't correct their own errors, it is hardly worth it. more

I lifted at the celebration @ six forks location for a hair over 3 years before trying to find a gym closer to my home. Pros: Lots of free weights. Multiple squat racks. Cons: Hours were short at times. more

In the otherwise bleak ""celebration plaza"" is the best gym in the city. The facility is completely remodeled with beautiful slate and tile... did I mention it has a movie theater?! The locker rooms are always clean and well maintained. The place is HUGE!! about 3 times the size you would think. The latest equipment, classes, aquatics, and a staff that truly cares and lives the lifestyle. You won't find better service, equipment or atmosphere anywhere in the state! I have been to about 50 gyms in 10 different states, and I would put this gym up against them all! Pros: a beautiful facility. The cleanest in the triangle. Cons: parking is in the rear of the building more

They redid the place and so far so good. Just don't expect the personal touch past the front door and I don't care what you hear, who tells you what, how many hello's you get, etc. They don't care once the money is in the bank. It is up to you unless you PAY for the attention you may or may not need... They'll talk you out of showing you around.... Pros: The equipment is in tact, good environment Cons: Sales - wait for a deal and it will be worth the while more