Gold's Gym

I am being hookwinked by Gold's Gym too. I have a contract that states that it expires 12/8/11. I have a separate training contract in which I thought was a month-to-month contract. I recently lost my job and tried to cancel the training contract and was told my the Manager Frank Balitmore that I could not cancel it nor my membership. I sent him a certified letter to meet the cancel in my member and he contacted and said they would roll my membership over to next year until I fulfill my training contract. He is deceptive because in the beginning he made it sound like you can end your membership when it expires. There is nothing in my training or membership contract that states I have to keep my membership if I have a training contract. I am will to fit this issue. I now have to send a certified letter to ABC Financial to end membership. However, Frank Balimore said he will tell them not to end my membership. more

Absolute mockery of honesty or any true use of a contract. They will lie to you on every front and tell you you are not in a contract. They will tell you they will freeze your account and continue to assess fees after you freeze it. They will then tack on - the equipment is nice because they steal from people - trying to get them to stop withdrawing from your account even when you cancel is harder then any other company out there. They will cheat you and they will change the story no matter what you tell them and this is all of the Gold's gyms under neath the corporate utah Golds Gym umbrella! more

Yes, a gym is a gym (and this one has all the needed equipment), but customer service still counts in my book. That's where this Gold's Gym falls short. I was given one amazing pep talk when they signed me up and then was ignored (as I checked in most employees wouldn't even end their conversations to greet me or offer a smile) as their average customer until my membership was about to expire. To try to get me to renew, an employee hounded me as I came in, and when I told him I was in a hurry and didn't have time to discuss my membership renewal, he planted himself next to my treadmill and tried to sell me during my workout. Sheesh. Most of these employees need personal trainers for customer service. If you still like Gold's, there are plenty of other Gold's in the area for you to choose from. more