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Gesinee's Bridal

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2368 Concord Boulevard
Concord, CA 94520

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(925) 686-6444
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Gesinee's Bridal - Concord, CA
Gesinee's Bridal - Concord, CA
Gesinee's Bridal - Concord, CA
Gesinee's Bridal - Concord, CA
Gesinee's Bridal - Concord, CA
Gesinee's Bridal - Concord, CA
Gesinee's Bridal - Concord, CA
Gesinee's Bridal - Concord, CA
Gesinee's Bridal - Concord, CA
Reviews
( 39 )
( 8 )
( 7 )
( 5 )
( 17 )

Best

I bought my dream dress today. It never would have been possible without Gesinees Bridal. Irma is such a big help. Thank you so much.

Worst

I read all these reviews and still went to Gesinee's because they were convenient. They do have a large selection, at least. I went in expecting the worst and armed with my clos...

Great Experience! 10/16/2008

I absolutely loved this place! I went in for a bridal appointment as well as a bridesmaid appointment for my upcoming wedding. The lady that helped us was so sweet and she was such a big help! You can tell that she was so excited and happy about her job, which I personally enjoyed because it made my experience as a soon to be bride shopping for her dress, so much better! I have since gone back a couple times to talk with the girls who work there.. the get their advice on some details and they have been great! I would recommend this bridal shop to anyone getting married! more
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You just have to come here, there the best of the best. 10/8/2008

The first time i went in i had a very nice lady help me, but i didn't have enough time to look through all the dresses. So i came back when i had a lot of time and again i got a very nice lady, they were both very patient and were happy, so that made me happy. anyway when i came back i told them what colors i was looking for and since i wear an 18 or so i didn't think i would be able to find a dress in this nice of a place. but they found me some dresses and they were very pretty. i adorded all of them. but i decided to go with one of the green dresses. because the straps were a little long, and the dress just about an inch to big the lady told me i would have to have them alter it because if i were to get it in the next size down it might not fit right in some areas. i agreed. the dress is only $155 so getting alterations is no big deal. i really recommend coming here they are fabulous and a great help when your in a hurry. more
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GREAT EXPERIENCE!!!! 10/1/2008

I had a wonderful experience at Gesinee's! I can't believe some of the reviews I have read! I went in the other weekend with a pretty large group of people, looking for my wedding dress and the staff was very accomodating! Elena was the salesperson that helped me find the my dress. She was so kind, helpful and very patient. After trying on a few dresses she said she knew just what I was looking for and pulled the dress I ended up purchasing. What was so great about working with her was that she actually listened to me and what I was looking for. She respected my needs and desires and didn't just pull whatever was most expensive. I can't wait to go back and try it on when it comes in!!!! more
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Loved it 8/10/2008

I had a wonderful experience there, I told the lady helping me that I had a budget of 700 dollars and she pulled a bunch of gowns off the racks. I will never recommend for any of my friends to go any where else. The sales and fitting people went above and beyond the other bridal shops that I went to. more
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I Loved It 7/31/2008

My experience was great alot of the reviews that you see are old I just went in today and I loved the experience I had. Susan was the lady that helped me and she was so helpful and patient with me. My dress is beautiful and the prices were great. I recommend you go and try for your self. more
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Avoid!!! 6/21/2008

This place is happy to charge your bridesmaids $300 per dress but won't lift an inch in the direction of customer service. The assistants seem to get annoyed if you ask too many questions. Plus, it is better not to ask because you will probably have a better answer than the assistants anyway. There are many nicer bridal shops that charge the same prices. more
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Avoid!!! 6/20/2008

This place is happy to charge your bridesmaids $300 per dress but won't lift an inch in the direction of customer service. The assistants seem to get annoyed if you ask too many questions. Plus, it is better not to ask because you will probably have a better answer than the assistants anyway. There are many nicer bridal shops that charge the same prices. more
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NOT THE BEST, BUT OVERALL PRETTY GOOD. 4/4/2008

I must admit, there were a few sales people who weren't as friendly & I felt rushed. But I have to give credit to the ones who were patient... Also, I think that the sales department [WHOM I SPOKE W/ OVER THE PHONE] we're way more friendly than the ones in person. I live in Sacramento, so a majority of our communication was via phone. They were all great... [I.e. Monique, Alicia, Crystal..the manager] That's probably why my reviews were more decent than others. more
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Terrible Service, I was misinformed, and rude salesperson! 2/29/2008

I called this bridal salon after I saw a dress on line that I wanted to purchase. I asked the person on the phone if they carried this particular designer. She said they did. I asked her if they could order this specific dress on line and I would pay for alterations. She said no, and that no reputable designer would ever sell their dresses on line and that the place selling them on line was frauduent or the dresses were fakes. I told her about the name of the site and all of the other on line places to buy dresses and she told me I wouldn't be very smart to buy at any of them as it would be against the law for these places to sell them to the public! She then got off the phone because she said she had "customers" waiting for her to help them with real purchases! I felt I was a potential customer myself. So then, I got an idea to call back several days later and get a price quote on the dress. The lady who answered told me to make an appt if I wanted to get quotes! I had a friend call t more
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HIGHLY RECOMMENDED 1/31/2008

I had heard horror stories and was a little worried about coming to Gesinee's Bridal - but I am glad I went anyway. I was not charged for anything frivolous or over the top charges: I did not pay to try on dresses, i did not pay to have my dress pressed and ready for pick up and I did not pay to store the dress there. I visited the store twice and tried on a lot of dresses and my salesperson was wonderfully patient carrying dresses back and forth and giving suggestion and doing whatever I asked. The second time I went back, I had a much better idea of what I wanted and they helped me find the dress. As a matter of fact, they didn't have the exact dress, they had a *slightly* different version that was $400 cheaper - totally worth it!!! \r \r When it came time to decide the size of my dress... first I got lucky because I tried on my size (in regular clothes I am anywhere from an 8 to 12, but with the gown I was a size 14 - a perfect fit. I don't understand how the numbers work, but more
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same store?? 1/19/2008

I had a totally different experience at Gessinee's from some of these posts. I had gone online and read a few reviews so I was pretty hesitant to go in but i decided I'd better make my own decision. And i was impressed! Not EVERY face was just beaming all the time but I sure a not smiling all day at my job. most of the people i worked with were pretty nice. I actually had alot of help from my consultant (cause there's so many dresses to choose from!) and the lady was super friendly. I had been in a year ago for another wedding and i hardly saw anyone that was there last year so i think they must have gotten a bunch of new people recently. I went over my paperwork and everything with the lady and my dress came in just fine. I was kinda intimidated at first too because there are SO MANY DRESSES but once you have a consultant it helps cause she just found the things i wanted without having to look through each dress. Overall, id recommend it to a friend, at least so they can go in make t more
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Decide for yourself!! 9/19/2007

My experience was Gesinee's Bridal went like this... The first time I went in there to try on dresses I had a really nice lady assisting me. She was helpful and listened to me about what kind of dress I wanted. She didn?t push over priced, ugly dresses on me. Turns out she picked out the most perfect dress for me. I couldn?t wait to get laced up and show my mom. I knew it was the perfect dress for me. I didn?t buy it at the time as my mom wanted me to look around some more. But no other dress compared to the one I found at Gesinees.\r \r So a month later I went back in to try it on again to make sure I still loved it. The only problem was that the nice woman who helped me before was on a leave of absence. So they handed me off to this loud, rude, obnoxious woman with big hair and red lips. She was pushy and impatient. She forced me to try on other dresses that were not at all the style I was looking for. After trying on 2 tacky dresses, I asked if I could just try on the one I like more
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The Alteration Shop's Incompetence Scared Us! 7/2/2007

First, they are VERY expensive. Second, they kept screwing up our alterations. My partner's dress came back from the tailor torn, and the bustle was way off from where it was supposed to be. My dress came back too short in the front, and unevenly hemmed. After two tries they still couldn't dye my veil the right color to match my dress, so we said 'forget it'. One of the ladies working there can't pin a dress, or even tie a bow. \r It is less than two weeks to the wedding, and we will have to go in for the 4th time, and hopefully they will have it right. more
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Thank God I dont have to go back there 6/19/2007

So much so that even though they got my dress wrong - I ended up doing my own alterations, just so that I would not have to deal with them again. I was utterly unimpressed and have to admit that we were warned about this store, but chose in all fairness to give them the benefit of the doubt. They have a fair selection of dresses (but there are other stores with similar or better for less hassle ) For one the staff need an attitude adjustment .After enquiring if my dress had arrived (around the last week of May) I was told that it was confirmed to ship out on June 1st and would take 7-10 days, on the 14 June when I had heard nothing yet, called to enquire only to have some snooty woman tell me that they had called on the 24 may (someone needs a math lesson here) . I am not sure what number they called, but there were no messages on any of my phones ? I also confirmed the numbers on the receipt ? the ph numbers I had supplied were correct. I then asked when I could collect my dres more
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Avoid at all cost! 5/31/2007

I wasn't the bride or else I would have told them to take their dresses and keep them..... The other review is far too generous, we were clearly ready to buy and the girl still did not want to show us the dresses that we asked about. We ended up having to go through all of the racks on our own and they were still rude and unhelpful to say the least. The last nail in the coffin was when they told us there is a charge to measure us, what a racket!! Don't even bother, if you have any option find another retailer that would actually be happy to have and deserve your business. more
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Avoid at all cost! 5/30/2007

I wasn't the bride or else I would have told them to take their dresses and keep them..... The other review is far too generous, we were clearly ready to buy and the girl still did not want to show us the dresses that we asked about. We ended up having to go through all of the racks on our own and they were still rude and unhelpful to say the least. The last nail in the coffin was when they told us there is a charge to measure us, what a racket!! Don't even bother, if you have any option find another retailer that would actually be happy to have and deserve your business. more
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wow ! 4/4/2007

i was really shocked to hear all of these reviews from gesinees bridal ! i had a great experience ; yes i did pay a fee to see the gowns after a first time but they took that payment off of the total purchase price of my gown ! I also got all of my bridesmaids dresses there and those came in 4 weeks before expected! Also i do admit they are extremeley busy the phone seemed to ring non stop there; i guerss its all of us frantic brides.. but i have to say overall i would go there again and id defenitley would recommend them to all my friends who need anything and everything having to do with bridal. more
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Poor Customer Service 3/23/2007

I tried to make an appointment three times and was put on hold each time for 10 minutes. I decided to cross this place off my list--if their customer service is already this poor just trying to book an appt, it is concerning to think what the rest of the experience would be like with this place.\r \r Owners: you need to be checking in with how your staff are treating people; there are other reviews who say the same thing more
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Bad attitude, Don't fulfill promises 1/5/2007

It has been my experience, and that of several friends, that Gesinees looks great at that initial visit but, in the long run they don't lilve up to the promises they make about: when your dress will be ready; exactly what alterations will be done and for what price (there always seemed to be some "extra work" that they needed to charge extra for but neglected to tell us about up front); WHICH dress they're ordering for you; what the final cost will be. When I went to pick up my dress, they were STILL working on it (the day before my wedding) and they asked if I could pick it up the next morning. Of course I couldn't, so I had to wait for an hour while they finished it. In addition, they wanted a "rush fee" for having to finish it that day for me, when I was supposed to pick it up two days before that in the first place! If you decide to buy there, get EVERYTHING in writing up front. Best of all, though, AVOID THEM. more
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GOOD selection but w/ BAD attitude 8/14/2006

I accompanied the bride to shop for her wedding dress. They set up appointments, but the lady was not much of help at all; she was really into talking to her fellow coworker about her personal issues. She had LONG LONG nails which poked my friend quite a few times. She gave my friend a lot of pressure to buy when she didn't even suggest the right style of dresses even though we told her the criteria; we had to look for the dresses ourselves. Perhaps the owner should really look into hiring the right people. Other than that, they do have good selections. PROS: Good selections CONS: Bad attitude more
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Owner Message

  • We are located in the heart of downtown Concord and are the Premier Full-Service Salon in the San Francisco Bay Area. We offer thousands of bridal gown styles to choose from. Also a large plus size selection. With our personal, professional consultants we are confident you will find the dream gown you have been searching for.

Additional information
  • Hours: Mon & Wed & Fri & Sat: 10am - 6pm Tues & Thurs : 10am - 8pm
  • Payments: Master Card, Visa
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