After some basement flooding, I asked John to perform a mold test. He came by the very next day and had results in a week. The lab's analysis labeled one mold category as "Elevated", but John explained that it was only labeled elevated because there were no spores of that type in the outside "control" sample. He said the count we had inside was well within the normal range and that we shouldn't be concerned. I'm grateful for his honesty, instead of trying to sell us an unnecessary service.
He also gave advice on how to move forward reconstructing our basement to prevent future issues.
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