I've been a patient at this practice for five years and have experienced good and bad. I started with Dr. Darrell and was not satisfied. I saw Stacey Hepert who is a Physicians Assistant I found her to be excellent. I've also seen Jennifer who is a Physicians Assistant and she is excellent. I say it's a shame because overall the practice isn't run very well. There are times when you will receive a prompt response to your needs an other times when you won't be able to speak to anyone. I've found office visits to be efficient, but if you need to accomplish something over the phone or drop off and pick up some paperwork it is always frustrating. I've been treated in a rude manor by office staff more times than not and I've finally had enough of that, so I'm looking to find a new doctor. It's a shame because Stacey and Jennifer are excellent, but they are overshadowed by a poorly run office.
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