We hired Fresh Floor & Kitchen to remodel our kitchen. Overall, they were very pleasant to deal with. However, I think they could improve with respect to communicating with the customer. Once you sign the contract, you don't really hear from them except to schedule.
We had a few problems with Fresh Floor & Kitchen. First, they should look more at the appliances. The tile wasn't done properly at the bottom of the dishwasher. This could have easily been resolved had they looked at the specs I sent them. We also purchased a built in fridge from another company that told is it needed to be bolted to the wall. When the owner of Fresh Floor & Kitchen did the end walk through, he told is that wasn't the case. It turns out that it did need to be bolted because it rocks whenever we open and close it. Lastly, we picked an unusual back splash but there are parts where you can see the back wall. Overall, they were pleasant but these are little things you don't notice until you start using your kitchen.
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