Fred Haas Toyota World

The battery on my car died so I had to call in to see what I needed to do. Mason in bdc answered my call and was very professional. He set up my appointment and gave me the number to call for towing. Im sure he is the same way with all custoemr. more

So many times we always write about a bad experience but I am in a service industry as well and try to make it a point to acknowledge consistently great service. You have an amazing and dedicated employee in John James, thanks Fred Haas Toyota World. more

Thank you so much for going above and beyond in order for me to pick up my car last Friday. I appreciate you waiting an hour past closing on a Friday night just so that I could pick up my car! You are a true dedicated employee! more

never go to fred haas toyota collision center they do a very bad job they leave your cars dirty their workers at the front office are idiots they dont know how to treat people if i was there manager i would fire their ass more

I was handled very nicely by Syed Ali at your dealership on Sunday May 22nd in the morning hours. He took me around and showed me different Corolla as I had requested. He was very nice and the way he dealt with me was very good. Then he was very good in working with the final price and obliged me with all my requests to fullest satisfaction. He has excellent sales manners. more

I recently purchased a 2007 toyota tundra from your dealership and would like to express my experience with the transaction. The entire process was excellent and thorough. This was due in my opinion to the courtesy and friendliness to our salesman, Mike Jones. He was knowledgeable and went the extra mile to make sure we were satisfied in all respects. Kudos and my appreciation to Mike. more

Thanks to John James n the team that worked on my car. Keep it up guys. more

I am extremely satisfied with Mr.Gensemer as a salesman, and feel he was extremely helpful in the purchase. He was very professional, patient, quick to respond to my questions, curteous, and just a pleasure to work with on my purchase. more

Jesse Hartman did a great job again for me with the service and repairs to my 2000 4Runner. more

They must have all of their incompetent staff come on here and rate 5s just to get the ratings back up. I had a horrible experience buying a new truck here. The customer service is just horrible, I will never buy anything here again. They couldn't care less about you once they get your hard earned money. Do yourself a favor, find a different toyota dealership to do your business. It will save you a lot of hassle. more

I want to tell you how much I appreciated you repair Assistance Program recommending Fred Haas Toyota Body Shop. I was extremely pleased with the repair work and the condition in which my car was promptly returned. Sheely Aguila, Collision Damage Analyst was very professional in getting the process of repair underway and making sure I was pleased with the completed job. Edward Carnine, aldo Collision Damage Analyst, was very attentive in keeping me informed of progress. Amica has served us well over these many years in all areas of our insurance coverage. I wanted you to know I appreciate your prompt and efficient attention to my insurance needs. Thank you. more

Dear Team at Fred Haas Toyota World, I owned my 1996 Corolla for 14 years before the engine finally gave out, forcing me to purchase a car sooner than I planned. I picked out a Camry on the Carmaz website, even had it transferred to the store nearest me, and had my loan pre-approved through Smart Finacial Credit Union. When I called the credit union to confirm my APR rate, the lady asked what vehicle I had chosen. I told her the year, mileage, and price and she strongly urged me to contact one of theyr Fleet Managers at a participating dealership for a better deal. She read a list of dealerships, and I chose Fred Haas because I'd been there before and was pleased with the service. She then read a list of about 6 Fleet Managers, and I Chose Kris becaise I liked the sound of his last name :) Chris referred me to Robert, and the rest is histroy. Everyone ( including the two other managers that halped me in finance, whose name I cannot recall) worked really hard to get my into a vehicle that I not only wanted, bnut one that would work with my budget. I was also approved for financing though Toyota at a lower APR than what the credit union provided, evem with a great credit scare. I've always been pleased with the service department ( especially that they wash my car when I bring it in for basic service ), and I can no add the Pre-Owned Sales Department to that list. Thank you very much for all ytou've done. I'm very happy!!! more

I owned my 1996 Corolla for 14 years before the engine finally gave out, forcing me to purchase a car sooner than I planned I picked out a Camry on the Carmax website, even had it transferred to the store nearest me, and had my loan pre approved through Smart Financial Credit Union. When I called the credit union to confirm my APR rate, the lady asked what vehicle I had choosed. I told her the year, mileage, and price and she strongly urged me to contact one of their Fleet Managers at a participating dealership for a better deal. She read a list of dealerships, and I chose Fred Haas because I'd been there before and was pleased with the service. She then read a list of about 6 Fleet Managers, and I chose Kris because I liked the sound of his last name :) Chris referred me to Robert, and the rest is history. Everyone worked really hard to get me into a vehicle that I not only wanted, but one that would work with my budget. I was also approved for financing through Toyota at a lower APR than what the credit union provided, even with a cgreat credit score. I've always been pleased with the service department, and I can now add the pre-owned sales department to that list. Thank you very much for all you've done! I'm very happy!!! more

I wanted you to know appreciative I am for your ongoing help to me. more

I have to tell you, I was 100% pleased with my first visit to the service department(which is ""a first"") From the moment I drove up with my car, until the time I left with my complimentary rental it as an absolute delightful experience. Everyone was pleasant and professional - and these days that is extraordinary. Then I bought my camry, after my experience with the service department, and all the professionals I met along the way, I know I have made the right decision. I appreciate the customer service, the ""my pleasure""'s instead of ""no problem"", and how quickly it was recognized as someone who was there for help. I am impressed with everyone at Fred Haas Toyota and I am looking forward to many happy years as a toyota owner. more

I can't thank you enough for the way Ben and I were treated by Fred Haas employees through the car buying process. more

Your collision Center served me well. Shelley Aguilar was kindly reassuring at a time I needed it, and I was extremelt pleased with the repair work and condition in which my car was promptly returned. Thank You. more

Thank you for finding me that new car. Well not new, but new for me. :) I loved coming home and being surprised with it. Thank you for all your hard work. It's greatly appreciated! more

My mother and I recently purchased a 2010 pre-owned Toyota Corolla from Mike Jones and Edwin Garcia. Mr Garcia was in training during this purchase, and I wanted to let you know that he handled himself very professionally. My mother had been in a recent car accident and had not been in a car to drive for the past 4 weeks since the accident. Mr. Garcia was extremely sensitive to this issue with my mother, and acknowledged the fact that her first time back in a car, after serious accident was a difficult transition to make... yet one she wanted and needed to do. He did not talk a great deal to her while she was attempting to drive for the first time, and this was important to her... He realized that distractions such as this are difficult to deal with, particularly with an 83 year old woman, and I appreciated that very much... more

Thank you for providing us with the second key for the Corolla we purchased for my daughter- she LOVES her new car. My husband bought a Toyota Tacoma from you a few years also- so we are loyal customers. Thanks!!! more