Flori Heating Cooling & Plumbing

id: 27487671
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1905 Rust Ave
Cape Girardeau, MO 63703

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(573) 381-0872
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Plumber

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Other

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Best

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Worst

While I was away on business, the wife called them to fix our upstairs AC unit that was still under warranty (Bryant). When I returned home, I was greeted with a bill for over $1...

$300 for Shipping - Under warranty?? 6/13/2011

While I was away on business, the wife called them to fix our upstairs AC unit that was still under warranty (Bryant). When I returned home, I was greeted with a bill for over $1300 for a part that was covered under warranty! They charged us over $300 just for shipping alone! It was so absurd I gave serious thought to litigation but I have found that when dealing with companies like Flori Heating & Cooling (and Larry!), its better just to lick your wounds and move on. These are the kind of contractors you worry about. Buyer beware. more

Save yourself the trouble and find another company 12/22/2007

They were hired to install supply vents in the drop ceiling of the basement in Jan '07. Without my permission they installed them in the walls and an air return in the same closed off room as the furnace, which by doing so, can cause the fumes from the hot water heater and natural gas furnace to be pulled in the air return and distributed throughout the ductwork and into my home possibly causing carbon monoxide poisoning. When I called the owner that night to tell him how unhappy I was, I was yelled at and treated very poorly.\r \r The original work was supposed to cost $400, but by the time we made it to court, they were claiming it was almost $800. I provided proof to the judge that according to the International Residential Building Code it is not safe to install an air return in a furnace room, but I still lost. Now, the owner is threatening to call me every day until I pay him. \r \r I have no other recourse now to fight him (that I'm aware of) for the extremely poor job he has d more

Don't trust 7/26/2007

I used this company and they are not honest. They are trying to bill me for work that should have been included in my original estimate. I paid them almost 10,000 dollars and my furnaces didn't work and now they want me to pay for the work they did to make it work. We are currently in court where they lied to the judge. Do not trust them Cons: dishonest more
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Owner Message
  • Flori Heating and Cooling was established by Ralph Flori in 1965. Ralph started the business as a full service appliance repair business and over the years became a HVAC service and installation business. In 2004, Don Rice bought Flori Heating and Cooling. Don along with his exceptional team have over 50 yearsofcombined experience in the industry.

Additional information
  • Hours: monday: 08:00-16:30, tuesday: 08:00-16:30, wednesday: 08:00-16:30, thursday: 08:00-16:30, friday: 08:00-16:30
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