Floral Hills Memorial Gardens

My brother passed away on 1/18/2011. He still does not have his gravestone marker at his grave? I have called twice in the last month and they have the marker but keep giving me excuses of why they have not put it down. First was weather and now busy with funerals. I hope people think about this before they decide to use their services. They have been very unprofessional from the death on and if my brother did not want to be with his son ---- he would be at Evergreen with my parents right now. No one can see his marked grave on visiting or know he is even there. I would think twice before I used their services to bury your loved one. more

Floral Hills Memorial Gardens, located at 5336 Taylormill Rd, Covington, Ky. is the most unprofessional and disrespectful organization I have ever had the displeasure of dealing with. I guess they feel they can treat you anyway they want because it is not like you can move your family members out of there once they ar...e buried there. Just a little FYI don't deal with these people, they are uncaring and unprofessional. Be advised that if you do have loved buried there and wish to purchase any accessories such as monuments, markers, or vases you can purchase them from other dealers who are more respectful, profesional, and do not charge as much for the same exact products from the same exact manufacturer. After the way they treated me I looked else where, and found the same exact item at a 26% savings Cons: Unprofessional and disrespectful more