I dread going to car dealerships, not unlike many other people. This includes going in for any tune-ups and maintenance.
For the first time, I actually look forward to bringing my car in! The customer service here is above and beyond what I would expect. They are friendly, prompt, knowledgeable and most importantly, honest. They are appreciative for your business, and it shows not only when you're there but even after you leave. I've received thank you letters from them for bringing my car here! So many places now don't even give you a simple 'hello, thank you, good bye' these days.
They have a shuttle service once you drop your car off, but I have yet to use it since I don't mind hanging around the dealership. They have a nice waiting area, and it never takes them as long as they estimate.
From start to finish, I finally have a place where I can bring my car and not get fits of anxiety. Now I bring not only my Honda here but also my Nissan in for oil changes. The price is EXTREMELY fair, quite a bit lower actually than your "quickie" places, and you get the great customer service (and a free car wash!). In addition, they have the "get three oil changes, get the fourth free" stamp card., as well as coupons on their website.
I have brought my Honda in for two other issues, both of which were easily fixed under my warranty, no questions and no hassles.
I highly recommend this place for anyone that owns a Honda, and even if you don't, consider getting an oil change here! One of the reasons why I went to this location initially is because it was five minutes away. I have since moved about 30 minutes away and still continue bringing my car here and will do so as long as I live in Vegas.
Pros: Prompt, quick, friendly, honest customer service; fair price
Cons: None
more