Field Brothers Moving

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2647 Harvey St
Charles City, IA 50616

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(641) 423-6727
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My mom and dad have lived in their house for over 20 years and I was raised there... they decided to move to Cedar Falls because all three of us girls live here now and they want ...

Awful Experience 12/9/2011

My mom and dad have lived in their house for over 20 years and I was raised there... they decided to move to Cedar Falls because all three of us girls live here now and they want to be close to us. We expected the move to be carefree and not stressful. We got the exact opposite. My mother cried the whole time. First off.. one of their trucks was broke down and was not available. My little sister ended up having to do most of the work I guess. She had to move everything from the upstairs and basement to the main floor for them. They left for lunch in charles city while my mom was in town picking up more boxes and made her drive to waterloo and leave my sister because they didnt consult with her first to see if they needed a key for the new house. Then they had to make an extra trip back to clear lake because they didnt have enough trucks in the first place. We didnt end up getting all of our stuff until 8 at night. We helped him unload the last load to be nice because we felt bad that it was so late. He told my mom he would be nice and offer her the 3rd load for free. HOW NICE OF HIM since there should have been another semi available in the beginning. Little did we know half of our stuff was left at the old house in the living room because it wasnt "boxed up". The family moving in the next day was pissed because a weight set was left along with numerous trash bags full of my moms clothes. Our vacume cleaner was left as well as all of our appliances in the basement. We left a note specifically on the door for him with instructions and he neglected to follow any of them "because we werent there". We would have been there if they had waited for us in the first place before they left. My mom called the next day to get a discount because of all that we went through and he didnt give her the time of day and was very rude to her. He told her it was her fault that she didnt have everything ready. My dad ended up having to rent a trailer and take all the rest of the stuff left. We paid full price on the contract. So upset. I dont recommend them and I will make sure anyone that asked knows what happened to the Floy family. Pros: null Cons: null more
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Serving all of Cerro Gordo County

Owner Message
  • The original copy of this letter appears on Mrs. Moser's personal letterhead and her signature appears above her name. Her address and phone number are withheld to avoid inundating them with inquiries. We have reproduced her letter word for word for our website. A photocopy of her original letter is available to anyone who requests more information about Field Brothers Moving Company and her phone number is also available upon request for those seeking her input as a reference.

    Mike and Suzanne Moser

    To Prospective Customers of Field Brothers Moving Company:

    This is an unsolicited letter of recommendation for Field Brothers Moving Company. We have used movers on 5 occasions. Two were nationally known and franchised moving companies and two were locally owned and operated companies. My experience with Field Brothers Moving is by far the best moving experience to date. These owners truly handled my old home, my new home and all my possessions, as they would want their own handled.

    Their employees were respectful and careful with our furniture. The packing, loading and unloading crew were all local employees that they brought with them for the job. There was not a single person in my home at any time that I was nervous about. It was apparent they enjoy working for this company and these two brothers.

    Several things came up during the packing and moving that we asked them to help us with. Both times they willingly and with great humor helped us with work that was not specified in our contract.

    I highly recommend Field Brothers Moving Company. Our furniture arrived at our new house exactly as it left our old residence, and there was not one single scrape or ding in our new home. In addition, it is the only time in 5 moves that I was smiling and waved as the movers left.

    Suzanne Moser

Additional information
  • Hours: Fri-Wed 24 Hours
  • Payments: Master Card, Visa
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