Avoid this FedEx AT ALL COST. I have never experienced worse customer service in my life. I went in to ship a bike that was professional packed by a local Castle Rock bike store. I was told that my box was unfit for shipping the bike and that I needed to buy $15 worth of peanuts and bubble rap. I can tell you bikes ship all day long from Europe and China with no such added waste. My bike was already rapped in foam and cardboard on tubes, etc. It gets worse. I had the bike and box weighted at the bike store at 29lbs and the dimensions on the box where actually printed on it from the manufacture. I then went to FedEx web site and got a quote for the destination, weight and dimension. FedEx quote was $48.40 for 3 day Ground. This location tried to add additional lenght to the box and weight to get the price up. At the end, they tried to charge me $136 for the same shipment. I took my bike box, said F$%^%^ You and will never be back. Please don't do business at this location. They are unethical, not customer focused and lack the basic skills needed to be successful. Manager and team are loosers all the way around.
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