Expert Car Care

wow amazing job on my transmission guys, my car is running excellent, great auto shop! more

Expert car care did an amazing job on my car, just had to stop by and say thank you for your friendly service as well. more

I usually don't like sitting in a shop waiting for my car to do done, but the staff is always so friendly and always answering any questions i may have, the service is awesome, prices are very reasonable, just had to stop by and let others know that you all do a great job. more

well I had a few issues with my car, asked a few friends of a good auto repair shop to bring it to, one of them told me of expert. I must say the repair work they did on my suv was excellent, thank you for your hard work. more

They truly are experts in my car care, been a customer for years and I will never trade them, always the best service. more

I am a customer of expert for a while now and i am always satisfied with the work on my car and the staff. more

I always feel welcomed and i know i will always receive the best service my car needs, the staff is also great. more

I have a 1963 Chevy C20 pick up that had some rust problems that I was looking to get fixed before they got too far out of control. I had looked at having a few different shops do the work on the truck before Expert Car Care was recommended to me by a friend. I was hesitant about having the work done there because I live in Fort Lauderdale and their body shop in Oviedo was going to do the work. All of the other shops that I had checked out were local, and using a shop four hours away from my home seemed a little crazy. After speaking with the owner of the shop, James, and Manny the body and paint guy, all of my concerns were put to rest and I decided to have Expert do the work. My wife and I made a vacation weekend of it and each drove a vehicle to Orlando to drop off the truck. From there they handled everything very professionally. As the work progressed, they emailed pictures to me so I could see everything that was being done. This really pleased me as it made me feel as more

I have a 1963 Chevy C20 pick up that had some rust problems that I was looking to get fixed before they got too far out of control. I had looked at having a few different shops do the work on the truck before Expert Car Care was recommended to me by a friend. I was hesitant about having the work done there because I live in Fort Lauderdale and their body shop in Oviedo was going to do the work. All of the other shops that I had checked out were local, and using a shop four hours away from my home seemed a little crazy. After speaking with the owner of the shop, James, and Manny the body and paint guy, all of my concerns were put to rest and I decided to have Expert do the work. My wife and I made a vacation weekend of it and each drove a vehicle to Orlando to drop off the truck. From there they handled everything very professionally. As the work progressed, they emailed pictures to me so I could see everything that was being done. This really pleased me as it made me feel as though the shop was local because I could see how things were progressing at any time I wished. It also created a pictorial log of the paint and body work that I have added to my restoration log. The work was completed in a timely manner and is beautiful. I get compliments on the truck every time I take it for a drive. James went way out of his way to get the truck to me after the work was completed. When James called me to let me know that the truck was ready to pick up, I let him know that I was not going to be able to make it up to Oviedo to pick it up for a week or so. James called me back in about an hour and asked me what I was doing later that evening. He put the truck on a trailer and delivered it to me. I am so happy with the work that was done and the personalized service that I received, that I am having Expert Car Care do restoration work on my International Scout as well. Thank you so much James, Manny, and everyone else at Expert who played a part in getting my truck looking good once again, and I am looking forward to seeing how nice my Scout turns out. more

I was first introduced to Expert Car Care by way of a comic shop in Winter Park so I figured I'd try out another location. I love local business'. This location is bigger and very well kept, the office is a little cold but very comfortable. I got to do some work on my laptop at their wifi bar in the office which was cool. The place was pretty busy so I waited a bit but I was completely at home. John was informative of some of the recommended services and I left no doubts about returning for the great service to have some of them repaired. I'd like to note that they also do body work on site and they've got some sweet muscle cars in progress. Thanks to the guys at Expert Car Care. Unfortunately the other two locations are a little out of my way but I'm sure the service is the same. more

Gabe K,\r I understand your dispute with the service you had. We have a problem with 1 disgruntled customer that seems to be creating false claims on several review sites to slander Expert Car Care. \r \r I noticed you have written there are fake reviews, that seems to be the pattern with the 1 disgruntled customer. If you truly had the service done, we are more than welcome to do whatever it takes to satisfy your claim. more

Truly terrible, misdiagnosed, then screwed up the repair with wires that didn't ground properly, then denied there was a problem on 3 separate occasions until it got so bad they couldn't deny it anymore. Then the gasket they installed failed after about 4,000 miles. I've read dozens of reviews saying they told drivers they needed repairs they didn't need too - didn't happen to me but this does seem like that kind of shop. Interesting to note by the way, you can't find this location on google maps anymore - did they remove it due to negative reviews? Or maybe it was all of the obviously fake reviews the owner put on? more

After our transmission got loose, we brought it there around 10am. At 4pm, the problem was found and the quote was given by phone. The day after at 8am it was fixed. Even our ""Check engine light"" was off and the stereo was back on... UCF people you can have the discount as well Pros: No lies, reassonable price, quick more

Beat everyones price!!...They have the best service by far..Tires, Brakes, Alignments, Engine and Transmission diagnostics. more

woulStopped in my dealership where i bought my car for a basic oil change.(the guy says they did a complementy inspection with the oil change)They told me i needed front brakes and rotors becasue they couldnt be turned, and that needed transmission flush, said fluid was dirty.. and ue to my mileage i was way over due on a differential service foer my rear end. it d me like 159.99 for the trans flush.\r and i was looking at 380-400 in brakes.\r told them i was running low on money. guy automatically turn into a prick walked away.\r took it in to expert car care off alafaya the next day, tryin to save some money and they told me 109.99 for a trans flsuh! and about 320.00 on brakes long story short i dropped my car off ()no appointment ..they call me up in like 45 mins and it was either a jon or tom and told me i ddint not need rotor they could be resurfaced? and said on the transmission flush he said he will not do based on my mileage because its never had a trrans flsuh and it could very easley damage my transmssion..so he recommened a service and not a flush so instead of flsuhin the system the drop the transmission pan change the trans filter(instead of trying to flush it out) with that they get to inspect the inner parts of your transmission? and you get a new gasket for the 159.99.. but they said the fluid was not ""black"" but he did say it did need to be changed becuase of the mileage\r i ened up paying likr 159.99 or something for the brakes and the resurfaced my ""bad rotor""\r they also found something the dealer didnt nail in my tire which they plugged free of charge. \r good work, good customer service.they'll b in business for a long time. \r ended up paying Pros: They play it by the book. Cons: These guys CANNOT be on commision they acually care. more

RECENTLY PURCHASED A USED VEHICLE AND HAD SOME MINOR PROBLEMS. I BROUGHT IT BACK TO THE PLACE OF PURCHASE 3 TIMES FOR THE SAME ISSUE AND THEY KEPT IT FOR 2 WEEKS THE LAST TIME AND GUESS WHAT I STILL HAD THE SAME ISSUE. FINALLY, I DECIDED TO GET ANOTHER OPINION ON THE NOISE MY CAR WAS MAKING THAT REALLY DIDN'T EXIST I GUESS SO I TOOK IT TO EXPERT CAR CARE ALTHOUGH THEY WERE BUSY I DECIDED TO STAY AND WAS OFFERED A SHUTTLE SERVICE...WOW. AFTER EXPLAINING TO THEM WHAT WAS HAPPENING THEY PROMISE ME THEY WOULD FIND THE PROBLEM, SKEPTICAL AND WITH A SMILE I SAID GO FOR IT AND THERE WAS NO CHARGE TO LOOK AT IT. WITHIN HALF AND HOUR OF MY CAR BEING IN THE SHOP THEY CALLED ME OUT AND SAID THEY FOUND THE PROBLEM I COULDN'T BELIEVE IT THE NOISE I WAS HEARING DID EXIST AND IT WAS A LOOSE BOLT FOR ONE OF MY ENGINE MOUNTS. THEY TIGHTENED IT UP AND SEND ME ON MY WAY STILL AT NO CHARGE. I DEFINITELY WILL BE RETURNING FOR ANY VEHICLE REPAIR AND MAINTENCE I MAY HAVE TO DO ON MY CAR. I WAS VERY HAPPY AND PLEASE WITH THE SERVICE AND PEOPLE THERE. DID I MENTION THEY ALSO HAVE AUTO BODY AND COLLISION REPAIRS...NICE. Pros: EXPERT SERVICE AND GREAT PEOPLE more

I am currently a student at UCF and I just moved down here at the beginning of last semester from Alabama. I noticed a few days ago that my car was overheating and I wasn’t sure why so I brought my car to Expert Car Care because my friend from class recommended them. I took it there with the attitude that I wasn’t going to let anyone over price me for anything and I was going to make sure that I can find out what was wrong with it and then price around to find the cheapest price to get my car fixed, whatever it was. So I walked in and told them that my car was over heating and I didn’t know why. They told me that they were going to do a pressure test with some dye and see if I have a leak or if it was something else. So they did the test and found out that I had a leak in a hose connecting to my radiator. They then told me that they wanted me to come out to my car so that I could see where the leak was coming from and see the other things that they noticed while my car was in there. I didn’t know when I brought it in that they were also going to complete a 50 point inspection on my whole car, but I am very grateful that they did, makes me feel like they actually care about my car. I was expecting to pay an arm and a leg to get that hose replaced or repaired but with the already great prices and the addition 10% off that I got for being a UCF student, I got the work done, and I kept my arm and my leg!! They had to order the part so it wouldn’t be finished until later that afternoon and I had class so I wasn’t sure what I was going to do, I didn’t want to miss class. Much to my surprise, they offered to drive me to UCF as part of their services. They have a shuttle service that comes free to help customers that don’t expect to be sitting in a repair shop all day. I have never known any repair shop to offer that anywhere! After everything was said and done I was VERY pleased with the service that was provided to me and was also very happy that I didn’t have to spend that much to get my car fixed. I know that from now on I will only bring my car to Expert Car Care because they really do make me feel like my car, and I, are truely cared for. Pros: Great people, offers shuttle, great prices Cons: None more

Misdiagnosed misfire as a bad coil and installed spark plug wires that didn't fit my car. After 2 days they called telling me they found out it was a broken spring in the head and it would take another 2 days to fix - now it's taken 4 trips back for fixes to their $1,100 repair. I picked the car up and immediately noticed a new static ""ticking"" noise coming from my radio that went up and down with engine RPM's. As a guy that worked installing car radios through college I immediately suspected spark plug wires that were improperly grounded. I popped the hood and was surprised to see my Ford wires were missing and had been replaced with some no-name off brand wire. I returned the next day and asked them to look into the problem. They told me there would be a $40 diagnostic fee for the electrical system. I told them that was unacceptable, as I'm only asking them to look into a problem that started after they made repairs. After talking with the manager they agreed to ""rule out"" the spark plug wires as the cause for no charge. After waiting for over two hours they pulled the car into the garage and checked it out in less than 10 minutes telling me the wires are fine and they didn't hear the ticking noise. I went to my car and was surprised the noise was gone. Unfortunately, in less than two blocks, the noise was back. I returned two days later and asked them to check again. After another 2hrs they again told me everything was fine and it was definitely not the wires, likely a bad alternator or bad ground on the battery. I decided to take a peek myself that weekend. In less than 5 minutes I found one wire just barely seated itself onto the coil and when I touched it, it turned the static on and off like a switch. Why couldn't these guys find this? I returned and showed the shop the problem, after much more debate than should have taken place and hours of waiting I got them to install a new set of wires. When the manager handed me the keys he said, ""these don't fit great either, you probably will want to buy some better wires on your own."" Long story short, I gave him a piece of my mind about secretly installing $20 no name wires that don't fit and then telling the owner to deal with it after a $1100 repair. To top it off, 6 months later, the head gasket they installed started leaking. Had I not been on the ball about the leak they could have easily ruined my entire engine. New head gaskets failing is very rare, just about the only cause is improper install in that the head bolts weren't torqued in the proper order but that's just an educated guess. To their credit they did install a new head gasket under warranty - but it did take them nearly a week to get it done. Wait, it gets better, I just realized they stole my umbrella - thanks a lot. Cons: 4 returns to fix problems w/repairs and stolen umbrella more

Ok, I own a ford f150. Ever since i have owned it, non stop problems. If its not one thing it is the other, well I was refered to Expert by a couple of friends. I usually take it to the dealer because I don't trust any little mom and pop mechanic shop because they always lie and want a million dollars for the smallest job. The dealer is not much better but I get this sense of satisfaction that even though its a million dollars and im treated like garbage, with no disrespect, and that THEY are doing me a favor, I still take it there. So I took my truck to Expert to get it diagnosed. Long story short they said I needed about 1100 dollars worth of repair. Me being a business man I did my research to see if i can find better prices. Well I did, and i decided to take the estimate to Expert to see if they could price match well they not only met the price but beat it by 10%! The job was going to take all day so they offered me a ride to work and then picked me up.. now I dare anyone to find a business that will do that for their customers. At the end of the day I recieved my truck with perfect driving conditions. Expert is very generous and you get that feeling that your at a resort, anything you want when you want. Absolutely the best auto repair store. next week i'm coming back for tires and some body work... oh did I mention they have a liscensed body shop. Pros: best service in every aspect Cons: none at all, others are lying more

I have been taking my car here for years, even though it's far from my home. It all started when I needed an emergency repair while leaving UCF campus. Someone recommended this place, and I'm glad they did. The manager is always super helpful about fitting me in, and the mechanics do a great job as well. They explain everything in detail, and never make me feel stupid, and their prices are fair. You can trust these guys!!! Pros: great service, good value, friendly service more