To start our 3 hour reservation, we had to search for our limo and were not greeted appropriately.
Once inside the limo, it was abundantly clear that the A/C was not working. When relayed to the driver he responded sarcastically with ""Well it is 108 degrees outside"". He then claimed that the A/C vent was blowing out air that was 65 degrees. Meanwhile, there was sweat dripping off his face.
Upon reserving the limo for transport between wedding ceremony and reception, we were told that we would receive a complimentary bottle of champagne and that we would be provided with ice and cups to use during the ride. We were also supposed to have been given red carpet treatment, for photo opps, as the website says. There was no ice, no champagne, and no red carpet to be had on this party bus. When questioned about the ice, the driver replied with, ""We had it, but it melted"", when asked why there was no water left behind anywhere, he said ""I threw it out"". There was no trace of water in any of the coolers from the ""melted ice"".
After making our first stop, the driver decided that he should take time out of our reservation to stop and buy the champagne and ice that was supposed to be provided from the beginning. Which of course we were expected to pay for the time it took.
We ended up stopping our trip short due to the lack of A/C and all the other issues we were having.
DO NOT USE THIS TRANSPORTATION COMPANY.
If you want your big event to go off without a hitch, choose someone different.
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