I am not happy. When I rented the car, I told Michelle Diamond I was not going to purchase your insurance. Michelle Diamond told me if I was in an accident, my insurance would have to pay for the collision, rental fees for loss of use and the ""other"" car involved in the accident. However, If I did purchase your insurance I could simply walk away and all cost would be covered. She said just initial here in 4 places and your all set and you have nothing to worry about. I am a retired insurance in Florida (E087423) and she miss represented the coverage. I was in an accident (both cars came together side by side, like two loaf's of bread) leaving your car undamaged but the 10+ year Altimata had some passenger door damage on the paint. Now Allstate (my insurance) is making a claim against me. As a retired Insurance agent, I can tell you that is not how you policy was represented to me. Again, I was told if I purchased your coverage and was in an accident ""I would have not claim and could walk away"". I know insurance and Michelle never said I was not covered for a ""another car"" if I hit one, which I did. Because there was no damage to the enterprise car, I have not idea how the damage occurred to the other car. What did it look like before and irrespective, based on Michelle Diamonds explanation, I should have zero liability. What level of training does she have in insurance to make this mistake.\r
Patrick McDonald
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