Ehrhart Energy

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PO Box 3889787 Route 96
Trumansburg, NY 14886

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(888) 673-0450
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Ehrhart Energy - Trumansburg, NY
Reviews
( 149 )
( 37 )
( 2 )
( 4 )
( 6 )

Best

Great service RESPONSE FROM Ehrhart Energy: I agree, could not ask for better co workers. Thank you very much for taking the time, Tina, to write us.

Worst

I appreciate part of Ehrharts service, but other parts leave me wondering. The office is very helpful on the phone, and the maintenance staff do good work - but email support and...


Excellent 11/15/2012

Ehrhart does a great job! more

40 years of excellent service 11/13/2012

Erhardt Propane has provided me with great professional service not only as a propane customer but also in buying heating elements and generators from them. They have faithfully stood behind all their products and service. Thank you more

very happy with their service and products 11/13/2012

they deliver in a timely fashion and have responded to service problems well...their prices are competitive, sometimes a little higher, but i have dealt with them for years and am happy with the service.... more

Outstanding company. 11/13/2012

I would highly recommend this company. more

Outstanding customer service! 11/13/2012

NO problems with Ehrhart Propane. They have a very competent office staff & dependable, knowledgeable service department. I would highly recommend this company. more

Helpful customer service 11/13/2012

Whenever I need to call to check on my balance or ask a question, customer service is always very helpful and courteous. Monthly locked in billing is very helpful for my family to anticipate costs. I've never had to worry about (late) delivery; they are always on top of things. more

Ehrhart's DELIVERS in all areas of their business...period. 11/11/2012

I have never had an issue with any part of my business dealings with Ehrhart's. Staff is helpful and professional. They will do what is asked and at a reasonable price without hidden add on fees. Delivery is always on time. If they aren't your choice for energy or service, you should seriously consider a switch to them. more

Professional, friendly, and very helpful. Good people, good service. 11/9/2012

We are very happy with the service they provide. Have used Ehrhart for propane for decades and fuel oil for about 6 or 7 years. We changed fuel oil companies (Suburban) because their prices were high and we would call them and they would reduce their price. I thought of older people who just pay their bills without question. This made us upset, checked around and we choose Ehrhart. They have given us very good service with propane, and their fuel oil price was fair. They have good programs for budgeting for people. Good company to do business with. more

great company 11/9/2012

we have had ehrhart for many years.we have a very long driveway that we plow and they have never had a problem driving that 1/8 mile to bring us propane.we have had them clean our furnace and stove.their staff are very polite.i have told other people about about your sevice and would continue to recommand ehrharts to them.the only thing they might want to do with our delivers is keep an eye on the weather and deliver sooner just in case we are not home to plow the roadway more

average 11/8/2012

They usually let us run out of fuel once each winter season Their service people miss-diagnosed a problem with our furnace more

Reliable and fairly priced 11/8/2012

Reliable and fairly priced more

Terry Moore and I are very satisfied with all Ehrhart products 11/8/2012

I'm Judy Cone, Terrill Moore's wife. We have accounts for our business, home and a rental property through Ehrhart and have been customers for over 30 years. more

Grown a little fast / too big for their britches lately 11/8/2012

the company has lost its touch since expanding, in my opinion. For example, the tanks at my house are rusty and ugly. Ehrharts use to take pride in their equipment and never left a tank around that was in need of a coat of paint. Also , communications has slipped. I had to call and ask when delivery would be , because they went to a bi-monthly schedule without notifying me. I told them that it's awfully hard to budget when you don't know when they'll be delivering. Not that the person cared much about my issues. Anyhow. They are still the most reliable around and after 26 years, I won't be switching suppliers. RESPONSE FROM Ehrhart Energy: Kent, Thank you for your review. I'm sorry you feel the way you do about our service. You're right, whenever you go through changes quickly, there are some growing pains. Your tanks are actually scheduled to be replaced this summer, but I'll send someone out to take care of them right away. We have always adjusted delivery schedules to try to be more efficient, so we can keep our prices down. You should have been notified, though, and I'll look into why you didn't. Thank you for your business. If you ever have any concerns, please don't hesitate to get in touch. I want everyone to be delighted with our company, and I'll work hard to "right it" if it's wrong! ~ Bill more

Always great service 11/8/2012

We have had no problems in the 20+ years of service more

A very professional and pleasant company to do business with. 11/8/2012

A very professional and pleasant company to do business with. more

Pleased . 11/8/2012

We have done business with Ehrhart for many years and have never had a problem. more

Ehrhart is the best. 11/8/2012

Excellent response & service. All staff are ALWAYS helpful and friendly for customer service, questions, billing. No complaints during 20+ years of doing business with them. more

We couldn't ask for better! 11/8/2012

From Ehrhart's office procedures to their installation and delivery of oil or propane, we couldn't ask for better! more

They come when they are supposed to come but prices could be better 11/8/2012

When kerosene prices are already high to begin with we are now shopping around for best price more
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Owner Message
  • “Central New York's home heating specialists, Ehrhart's provide a variety of energy products to meet the needs of our customers. With a goal to be more environmentally responsible, Ehrhart's works with their customers to find the best energy and equipment for their individual needs and desires. Propane Autogas produces far less fuel emissions than gasoline or diesel and Ehrhart's has powered their delivery and service vehicles with Propane Autogas for over 50 years. Bio-Fuel is a renewalable fuel source, American made and when blended with Fuel Oil, helps lower your home's emissions. Ehrhart's will help you find your energy solutions!”

Additional information
  • Hours: Mon-Fri 8am-5pm, Sat Closed, Sun Closed
  • Neighborhoods: Odessa
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