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Economy Honda Superstore

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2135 Chapman Road
Chattanooga, TN 37421

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(888) 844-2039
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Economy Honda Superstore - Chattanooga, TN
Economy Honda Superstore - Chattanooga, TN
Economy Honda Superstore - Chattanooga, TN
Reviews
( 35 )
( 5 )
( 1 )
( 1 )
( 8 )

Best

As a woman car buyer I know that it is difficult to get a salesman to listen and care about what you need in a car. This purchase was not one that I wanted to make as I loved my B...

Worst

It is too bad this dealership doesn't remember that the way to make money is to make your customers happy. I went in to trade in my car for another one, and specified that I want...

Customer Service Nightmare 6/21/2014

My personal experience didn't turn sour until I started to sign their paperwork. Please, request someone other than HANK from the finance department. From the very beginning of the encounter, he WAS A DISASTER....Long story short, 3 months after I signed the dotted line, I am still dealing with the lazy and incomplete paperwork filings of this gentleman... more
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Editorial review from Citysearch 3/11/2014

Beware of add ones and if posible arrange your financing before you buy. If you are a member of a credit union use it. \r more
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Editorial review from Citysearch 7/21/2012

WOW, How easy was that?? Jeff (P'nut) Milsaps knows his Hondas. Jeff took his time to walk me through the process, and before I knew it I was driving off in my new Civic. No sales gimmicks or smooth talking. No haggling. Easy, Easy. DO NOT HESITATE to ask Jeff (P'nut) Milsaps for help with your next purchase. more
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As a woman car buyer I know that it is 6/7/2012

As a woman car buyer I know that it is difficult to get a salesman to listen and care about what you need in a car. This purchase was not one that I wanted to make as I loved my BMW that I had to trade. John made a difficult time for me a much more pleasant one due to his treating me with kindness and respect. I would recommend this dealership and most especially this salesman to any woman out there who is thinking of purchasing an economical and reasonably priced Honda. You would be hard pressed to find a nicer guy who is willing to listen respectfully and get you the car you what at a great price! more
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Love my Honda! 5/21/2012

I recently purchased a new Honda Pilot! Economy had the best selection, best service, and best of all... BEST PRICE! Love my Honda and really enjoyed the buying experience. I will buy my next Honda from Economy! more
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Go Somewhere Else 5/20/2012

If I could put 0 Stars I would. In the past I have purchased 4 cars with this dealership (3 with one very good and honest salesperson who has since left).\r I recently purchased my 4th (and last) vehicle with Economy Honda.\r It is a 2006 Odyssey. Great price, low miles, but one thing they failed to mention, 2 broken motor mounts. Luckly, I caved under the extremely high pressure sales tactics of the finance dept. and bought an extended warranty and was only out of pocket $100 bucks + tax to have repaired (of course at another dealership). The salesman was nice, but pushy and unwilling to work with us on the sale price or trade value. We were offered $1000 more by another dealer a week before and Economy Honda simply wouldn't match it. Lastly, The van had an issue with the alarm system which continues to be bothersome. We called numerous times to the management and service depts. Management never called back and service told us it would cost us to fix the problem even though it was broke more
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Beware of Hidden Fees! 4/11/2012

I wish I could give no stars. $599 for doc fees and another $99 for something called ""footprint"" fee. No way!! I bought the exact same car at another dealership. Same year, SAME CAR - saved $4,000!! and it came with brand new tires. Don't make a mistake. Shop prices AND fees. I do not recommend this dealership at all! more
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Great Dealership 2/29/2012

I loved the staff at Economy Honda, they made buying a new car a very delightful experience and I will definitely visit them again in the future for all of my car buying needs. more
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Good experience buying at Economy Honda 2/20/2012

Good experience purchasing our used '05 Honda Pilot. After having a baby we knew we needed something bigger to fit our needs so after shopping around we ended up at Economy Honda. The process was fairly quick and easy and we have been happy with our decision. The staff were friendly and helpful without being pushy. more
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Honda Heaven 2/15/2012

I purchased my last two vehicles from this store. The first was used and the second was new. They have great financing options and they give a fair trade value. I will buy my next vehicle from them for sure. more
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Very Impressed 2/11/2012

I was very pleased with the service that the salesmen and financial department offered at Economy Honda Superstore. I did a lot of research online before visiting dealerships and no one compared to their prices and selection. I was never pushed or rushed to make a decision while I was on the dealership's lot. The salesman listed to my needs and worked with me to get all of them met. I would definitely encourage anyone to visit and purchase from this dealership. more
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Honda Economy Superstore Rocks 2/11/2012

I can't say enough good things about Economy Honda. John Wheeler was excellent & worked very hard to get the exact vehicle I wanted. The customer service was great & we enjoyed talking with Josh while we signed all the paper work. This is the 2nd car I have bought from Economy Honda & when my lease is up in 4yrs I'll be back for more!! I absolutely LOVE my new CR-V!!! Thanks, John! I also like the fact that there is an express service dept for oil changes etc - I have always gotten excellent service there & I feel like I can really trust them to take good care of my vehicle (plus you can get your card punched for a free oil change : ). more
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Honda CRV 2/8/2012

After much research we chose to go with a Honda CRV bc they are well made and long lasting vehicles. We purchased an older one but with the extended warranty. Not three days later the check engine light came on and that scared me to death thinking we made a huge mistake:( Economy Honda fixed the car at no cost to us and assured me they would take care of us! So far it's been a GREAT vehicle and my husband loves it! more
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Economy Cheats the Defenseless 2/3/2012

HI just want to tell you a little story... Last night as I and my mother were driving to my part time job to clean a academy in town. I saw a lady with child in the middle of the road in a blue 93 Honda. I turned around and offered to push her (I'm a Christian in school to become a Pastor) into the gas station on Bonny Oaks. As I and another good samaritan who offered to help the Lady told us she had just bought the Honda a few hours earlier from Economy Honda for $2000.00 and still owed $1295.00 for a 1993 (my spidey senses started to tingle). I didn't want to tell her she had been taken but It was obvious. We looked under the hood and sure enough the radiator had been tampered with. Some one had basically poured enough radiator leak goo to cover the Gulf oil spill it was horrible and the engine wouldn't turn over. The good samaritan was mechanically inclined and said that the head was destroyed and someone had obviously disconnected the warning sensor which wasn't coming on. We took more
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Great Experience 1/31/2012

Selected vehicle and options online. Received solid and very acceptable out the door price via e-mail. Agreed to purchase and set date/time. A hassle free experience all the way around. We were treated very well and are extremely pleased with the entire transaction and our experience with Economy Honda and our internet rep (Kristina Lowe) as well as our sales floor rep (Zach Pendergrass). If you're seeking a simple, clearcut and easy way to purchase a vehicle, Economy Honda has it down with their internet sales and follow-up team. more
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Review on Economy Honda 1/30/2012

Just an absolute delight to deal with. Everyone was so friendly with no high pressure to buy. Prices were very competitive and the entire staff was very knowledgeable in their job as well as friendly and courteous (highly unusual from a dealership).\r \r The dealership is beautiful with an unbelievable selection of cars.\r \r I am 63 (Rick) years old and have bought more than my fair share of cars in my time and this experience with Honda definitely stands out in volumes from any other experience I have ever had.\r \r From sales, to credit, to service ( and boy does their service department stand out) to anything you would want from a dealership I highly recommend Economy Honda. I will definitely tell my family and friends what a wonderful experience I had. more
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Awesome dealership 1/30/2012

I had a great experience buying my car from them ! the sales and finance team were so nice and helpful!! I would recommend this store to anyone! They also have a great service team they get my car ready for me really fast every time I go in. more
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Economy Honda review 1/29/2012

I purchased a car from this store in January 2011. I had a great experience everyone was so helpful. I would recommend this store to anyone they have great cars and the sales associates are wonderful! more
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Loyal Customer! 1/26/2012

I have bought 3 vehciles from Economy and refuse to shop anywhere else. I bought my first Honda there years ago and when the time came for me to step up, I traded it in with no hassle. When I needed a used work truck, they helped me out there too! Great prices and even better service. I once (never again) had my vehicle serviced at a local mechanic; that was a mistake. The guys at Economy will beat anyone's price and will even drive you shuttle you as far as downtown if you need to drop your vehicle off with them. Great folks! They've got my business for life! more
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You Want Economy Honda Superstore 1/25/2012

I purchased a CRV from Economy Honda and love it! I've used the service department and it was excellent. I've used the express service and it's great! And yes, my CRV is SUPER! Want a new car? You want Economy Honda Superstore. more
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Owner Message

  • Our dealership is one of the premier Honda dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.

Additional information
  • Hours: Mon-Sat 9am-8pm, Sun Closed
  • Payments: Master Card, Discover, Visa
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