Scheduled to have tub faucet, shower valve, and shut off valves installed. The tech arrived an hour and half late because of vehicle trouble...(no problem with that). What I do have a problem with is after looking at the job the tech called his owner, (woody), which informed him to not to any work and just walk away. The tech said they don't install faucets that were not purchased directly from them. I was ok with that if that is there policy, just wish when I clearly scheduled that, they would have told me that. I questioned the tech on at least fixing the leaking shut off valves, but he declined. To me that is the poorest service, or lack there of, that I have ever seen. A plumber that was standing watching water drip and would to nothing to fix it. I would never use or refer anyone to this company. They claim they are 100% dedicated to the customer, yet here stood a plumber not willing to fix a water leak right in front of him. I wished to speak with woody, but to no avail
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