First, replying to this message is not an intuitive exercise. It should be quite obvious to the unskilled user how one is supposed to enter comments. Second, I find your method of reminding me about my appointment to be very effective. The use of e-mail and text messaging is very, very good. Third, as much as I prefer to have Rosa be my dental hygenist, I had as pleasant an experience with the person who worked on me, but whose name I forget, as one might expect. Fourth, the office staff are very congenial. That makes for a positive experience. You have not yet convinced me that going to the dentist will be the highlight of my day, but it was definitely a plus. I am very grateful that you helped me find a replacement power cord for my electric toothbrush. Thank you.
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