I had my celing repaired during my 2 year warranty and the guys said, "if you have any more problems we will fix it." Well, guess what, the ceiling is still a problem!! Now they say they won't fix it because I am now outside my 2 year window. Most importantly, they will not return my phone calls. I have called customer service numerous times and gotten the run around and then called the supervisor of customer service - Sherry Marcum SIX TIMES and she will not call me back. I swear, I am ready to sue I am so mad. Such a small problem has begun my HUGE problem due to TERRIBLE customer service!!!!!!!!!
Cons: worst customer service in town - reconsider before building
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