Daytona Hyundai

This is the secont time in 2 years that I have brought the vehicle back for warranty service - for only minor elements. The Service staff was outstanding and took care of any problems quickly and was done right at the beginning. I highly recommend their Service department - Thank you. more

Back when my vehical was in its 5 year 50k bumper to bumper warranty, starting at year 1, my airbag system light kept coming on, jon hall Hyundai serviced it a couple of times and thelight would come back on later. This continued until just outside of 2 years, when it happened a week or 2 passed the 2 year mark they said it was a bad battery. They would not replace it because the battery was only covered in the 2 year portion of their warranty. Anyway, the battery has been replaced twice, the airbag light has never came off in 3 years, even with 2 replacement batteries. On my recent warranty repair visit involving something else, I pointed this out to them, the only thing they could say was "its out of warranty now, you will have to pay for that repair". I found that funny because they weren't interested in fixing it while it was in warranty, this is why I will never buy a vehical from any Hyundai dealership, even david maus I had to fight with tooth and nail to honor warranty work, when jon hall couldnt help me with a serious power train issue because they were "too busy" and noted the air bag light being on at year 2 month 2 week 2. In all seriousness, the only reason this is a 1 out of 5 star rating, is because this site won't let me give them the 0 star rating they deserve. End rant. more

The service advisors had me wait for over 10 minutes before anyone even spoke to me, and there were 2 of them right in front of me as I waited without even acknowledging my presence. I guess they feel Black people are not in a hurry and can wait on them. more

fast, courteous, efficient, professional dealership to recommend more

Honest, respectful, fair, keeps its promise and render service in a timely manner. more

I believe the service department is probably the main reason to repeat a vehicle purchase. Doug is the best in the business. Also, the telephone courtesy and businesslike demeaner of Holly Ann makes calling Daytona Huyandai a real pleasure. more

Took a car in for a factory recall and was treated like dirt for even coming in. Parts manager made me drive 20 miles because he wanted to take pictures before deciding to do the recall and then didn't even want to replace all of the affected items. When he came out he couldn't be bothered to smile just rudely stomped out when I asked him to replace the other items on the recall. Wish I could rate 0 stars. more

Got the work accomplished in timely manner. Made helpful recommendations for next visit. more

Service has always been great. What few problems I've had, they have been repaired in a reasonable time period. The staff has always been willing to meet my needs. more

Looked at new car and requested a quote. The sales Mgr. continues to play the old games of low balling trade in value and inflating price of new car. When will they ever learn the prices are available in several internet locations. more

kept my appointment on schedule and did the work fast more

I had an air bag light on and when I went to the dealer to find out why, I was charged $79 to get the diagnostic and then $7 to fill out the paperwork. Unbelievably, they then quoted a cost of $550 for replacement of a seat belt buckle. This is NOT customer service and I bought this car new from this dealership. more

The Service department is the best I have experienced in my 30 years of driving and using dealership service. more

Takes a long time for service almost 2 hrs for an oil change more

This is mine and my wife's second time in two years purchasing two new vehicles from Daytona Hyundai. We have done so because of their top notch customer service, follow up and willingness to work with you to get the vehicles you want at a price your comfortable with. Everyone we work with is great. Our Sales Manager Larry Graves is the number one reason we keep coming back and will continue to in the future. He genuinely cares about you and your satisfaction with the vehicle and products he sells you. Larry is a friend and trusted advisor which is more than I can say for other dealerships I've been to. My wife and I drive an hour and a half every 3 months just to have our oil changed. Why you may ask when we could easily get a cheaper oil change closer to home? Personalized customer service that exceeds your expectations, that's why. Chris our Service Advisor along with Paully G. in the parts department and the other service technicians always provide prompt informative service with a refreshing sense of enjoyment and interest in ensuring your happiness. Charlie the General Manager is clearly a great leader as he knows how to hire and put all the right people together for a customer service experience like no other. You owe it to yourself to stop in and experience the service you never thought you'd get from a car dealership! Daytona Hyundai is part of our extended family, why not make it yours? -The Wagners more

Five stars more

Car was completed exactly in time estimated. more

The service was excellent and the staff very knowledgable and polite. more

great service starts with the owner and his attitude. more