My husband and I bought a used Honda Odyssey form David Mc David Honda of Frisco about 6 months ago with an added warranty from Wynns . A month after we took the car home it kept dying on us. We took it to David Mc Davids service department to have it looked at they told us it was a bad battery. Only having the car for a month we were hoping they would just replace it for us at no cost. Unfortunately, we had already driven it off the lot so we were told it was our problem by the mechanic manager. We replaced the battery and guess what? - It was still randomly dying on us. We took it back to David McDavid's to have it looked at again only to be told that they could not find anything wrong with it and sent us on our way. We then took it to a local mechanic who looked at it and told us the wiring was mixed up (or something like that) and the battery was being drained because the car was being told the lights were on when they weren't. We then paid $400 out of pocket for that to be repaired because our extended warranty would not cover it.
Now the Odyssey is having transmission problems. Honda has told us that they don't repair transmissions they only replace them. We told them about our warranty with Wynns and how we bought the car form this dealership. When we dropped the car off to them they told us they accepted this warranty. We were also told by McDavid when we bought the car that this Wynns warranty was accepted at EVERY Honda Dealership. I got a call form David McDavid's Honda of Frisco this morning notifying me that they contacted Wynns. Wynns wants them to tear down the transmission to document whats wrong with it. McDavid ' s service man told me that they do NOT and do NOT suggest the transmission be torn down. Then he added that they don't accept the Wynn warranty. He told me that they are too difficult to deal with and that not many mechanics will work with them. When we bought this car we paid for this extended warranty with the notion that when our car was having problems we would be able to take it to David Mc Davids Honda of Frisco, or any Honda dealership for that matter, and if a problem developed with our car then we would have the ability to have our automobile fixed. This is the smoke and mirrors we were sold by David McDavid's Honda dealership. We have found that is is NOT THE CASE. We have been lied to many times by this dealership and they are not to be trusted.
TAKE NOTICE - don't buy the Wynns warranty! I'm finding out hardly anybody works with them! If a car salesman try's to sell you the Wynns warranty just walk out and buy a car somewhere else because who knows what else the dealership is lying about. Their own service department doesn't even take the warranty's they sell!
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