This person above has listed a few things that are not actually true. The head light on his bike never needed to be touched by anyone for any reason. If we had lied to him, we would not have told him the low fuel light was overlooked. That was being brutally honest. As for the detailer that dropped the bike, the customer was notified immediately of the issue and all repairs were made to the bike at the cost of the service department. Nothing was tried to be covered up nor hidden from the customer. The issue was not trying to cover up the accident before the customer found out, it was how we were going to make this right with the customer to keep them happy. You can't please everyone, but we do try our best which is why there is only his comment listed at this time.
Pros: Honest service
Cons: Human error
more