Absolutely the worst professional experience I have EVER had. Brought auto in for an assessment at 8am as scheduled from two days prior, owner had no idea (red flag #1). Was told two hours to do a review and write up what the problems might be, I said, no worries I'm here till noon. At 11:40 I HAD to call them to check on status, no answer, so I leave my number but by 1pm still no return call (red flag #2). I walk the 2 miles to the shop, mind you, still no call...and yep you guessed it...still not written up...OK, so what 5-10 mins to write up...NOPE another HOUR...go to local store have a quick bite and walk back an hour later...still no ESTIMATE of costs or call (red flag #3, you'rrrrrreeee OUT). When I mentioned how unprofessional I felt this was, I was told ""Take your keys and leave""...boy was I happy to do so...I would NEVER have these people work on my car. BTW, noticed that they had my number incorrect on some scrap piece of paper, although I left it with them at 8am and on the answer machine...makes me wonder what the invoice total might have been...WATCH OUT and STAY AWAY...
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